Complaint Review: Bitdefender - Ogden Utah
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- Author Confirmed
- Bitdefender Herman Street 2425 Lincoln Ave. Ogden, Utah Ogden, Utah United States of America
- Phone:
- Web: herman@hermanstreet.com
- Category: Internet Fraud
Bitdefender SCAM ARTISTS Ogden, Utah
*UPDATE Employee: Bitdefender Answer
Show customers why they should trust your business over your competitors...
After purchasing my bit defender product , it seemed to work well for a couple of weeks.
After a computer crash i had to reinstall my win/7 system i tried to reinstall my bit defender license key and kept getting the message that my key and email address was not reconized , after repeated unanswered emails to the bitdefender email address at ..... i gave up.
Do not deal with this company, why they are still allowed to operate in different countries is beyond belief, there audacity and there big page adds just beggar the mind.
Why rip people off when they could make a good living by doing the right thing.
Australia / pissed off
This report was posted on Ripoff Report on 09/15/2012 11:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bitdefender/ogden-utah-/bitdefender-scam-artists-ogden-utah-941858. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Bitdefender Answer
AUTHOR: Alin Vlad - (Romania)
SUBMITTED: Wednesday, September 19, 2012
HI Karl,
We're very sorry to hear about your issues regarding the reactivation of our product. First of all, i will kindly inform you that herman@hermanstreet.com is NOT the official support e-mail address. That address is used by one of our partners.
To solve your issue, please send us an e-mail at bitsy@bitdefender.com with your e-mail address and license key and you will get a reply within a couple of hours.
Sorry again for the situation and thank you, in advance, for your cooperation.
Best Regards,
Alin Vlad
Global Social Media Coordinator at Bitdefender
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