• Report: #1051419

Complaint Review: BlackJet

  • Submitted: Thu, May 16, 2013
  • Updated: Thu, May 16, 2013

  • Reported By: Fred F — Miami Florida
BlackJet
1675 Palm Beach Lakes Blvd. Suite 1 Internet USA

BlackJet Expensive Jet Share is a Fraud $2500 annual membership guarantees seats on a booked private jet; but they ARE NOT GUARANTEED West Palm Beach Florida

*Author of original report: Black Jet Addressed My Problems

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Black Jet was founded by the founder of UBER.  I thought it must be a well run company because UBER operates well in the cities it services.  I spent THREE WEEKS going through the sign-up process getting approved to be able to pay them $2500 for an annual membership which allowed me to book a seat on a private jet that costs about $1800 per ride from Florida to NY.   They say that if you book the flight more than two days ahead they guarantee you a seat.

My wife and I booked our first trip over a week ahead.  We got confirmations back.  LESS  THAN 24 hours before the trip we got an email, not even a call, stating that our reservation was cancelled.  We were stranded and had to scramble to get alternate flights.

THERE SERVICE PROMISES ARE FRAUDULENT.  I called and talked to three people and they basically said "tough luck".  I wrote emails to every senior person listed on their board and never heard back from anyone.

The only good thing they did was when I immediately cancelled my membership they did refund the $2500 per person promptly.  What a load of non-sense.  Who needs an airline that doesn't honor reservations.  


This report was posted on Ripoff Report on 05/16/2013 11:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/BlackJet/internet/BlackJet-Expensive-Jet-Share-is-a-Fraud-2500-annual-membership-guarantees-seats-on-a-boo-1051419. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Black Jet Addressed My Problems

AUTHOR: Fred F - ()

The President of Black Jet called and explained the problem I encountered and solved my problems going forward.   

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