- Report: #1038563
Report - Rebuttal - Arbitrate
Complaint Review: Blackout Brass
Blackout Brass709 Woodrow St. Ste 210 Columbia SC 29205, South Carolina United States of America
Blackout Brass Took payment, no product, no communication, no refund Columbia SC 29205, South Carolina
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On 11/24/2012, at 11:44am BB responded with a quote including shipping of $1,317.50 dollars for the product and quantity that I had requested.
On 11/24/2012, at 1:07pm I responded with, thank you.
On 11/24/2012, at 05:04pm a representative of BB responded with the follow:
You are most welcome. We are getting ready to take on some rather large commercial orders in the coming weeks through the holidays. So if this is something you are interested in, the sooner you place your order the better. We are considering suspending retail orders during this period.
On 12/10/2012 at 4:30pm, I purchased and mailed through USPS a bank cashiers check for $1,317.50.
On 12/10/2012 at 5:10pm BB respond with "We will let you know when it arrives."
From this e-mail until now it has been almost impossible to communicate with Blackout Brass. It has now been 14 weeks of which they have had my money. They will not respond to e-mails or phone calls.
This report was posted on Ripoff Report on 03/27/2013 02:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Blackout-Brass/Columbia-SC-29205-South-Carolina-29205/Blackout-Brass-Took-payment-no-product-no-communication-no-refund-Columbia-SC-29205-1038563. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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