• Report: #607711

Complaint Review: Blackstone Consulting Inc.

  • Submitted: Wed, May 26, 2010
  • Updated: Thu, February 09, 2012

  • Reported By: Anonymous — St. Paul Minnesota United States of America
Blackstone Consulting Inc.
601 Carlson Parkway 1525 Minnetonka, Minnesota United States of America

Blackstone Consulting Inc. Was told one thing but was given another. Minnetonka, Minnesota

*REBUTTAL Owner of company: Update: Statement from my attorney

*REBUTTAL Owner of company: Facts about Blackstone Consulting

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When I first applied for Blackstone Consulting it sounded like a promising position. Before applying I did my research online to see if I could find out anything about the company but there wasnt anything except for the company's website which had really no information about the history of the company or specifics about its clients and the position.

I applied anyways and was contacted pretty quickly by HR. They wanted me to come in right away for an interview almost like they couldnt wait even one day for me to come in. On the day of my first interview I arrived at the Carlson towers and I have to say I was impressed that their offices were housed here....well let me tell you at one point the boss pretty much said that the reason why they were in the Carlson towers is because you would have to believe that they are a legitimate company if they are renting such nice office space!

My first interview barely was 15 minutes long and mostly consisted of me answering personality trait questions and being briefed on the position. I thought it was kind of odd but sometimes first interviews are pretty brief. Well I got a call back from HR that day saying that they would like me to come back for a second interview. The second interview basically was observing a morning meeting where everyone stands around a white board for an hour. I then talked to one of the employees for about 15 mins about myself and why id like to work here. Then I went into my bosses office to finish up the "interview" if you can call it that. He barely looked at my resume and only asked me a few questions nothing that pertained to my qualifications or background. Then he went over the pay structure and training pay and then asked if I had any questions. Within 24 hours I was notified that I had gotten the position. I thought it was odd that they didnt give me the choice of taking it they just said that I got the job and to come in to fill out paper work.

During my final interview I was told that training was 2-4 weeks long and that the pay was 750 a week and that there were three different pay scales and they made it seem like going to 100% commission would be your choice since if you were selling a lot you would be losing out on money if you were on the other pay scales...makes sense. Well training is ONLY one week and it is only 500$ not 750$ and at some point you will be going to 100% commission whether you want to or not. Also I was told that while in the field I would be going out and meeting with business/clients by appointment and give them professional presentations...well actually what you are doing is going to EVERY business in your designated territory. Pretty much door to door soliciting..not exactly what I was told this job was going to be. You also have to pay for your gas out of your own pocket (driving around 40 miles a day in your territory adds up!) and have to use and give out your own personal cell phone because even though I was told in my interview I would get a company phone they fail to mention that you only get it once you've "earned" it.

I had asked a few questions about the company to a few of the trainers and never really got a straight answer from them...well come to find out that this company use to be under another name: Cumberland Enterprises.

This company was unprofessional with the way they talked about past and current employees during meetings and company social gatherings. They would say that these employees were lazy and not willing to work for their "success". I just realized that they were able to smell the bs sooner rather than later.

This report was posted on Ripoff Report on 05/26/2010 07:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Blackstone-Consulting-Inc/Minnetonka-Minnesota-55305/Blackstone-Consulting-Inc-Was-told-one-thing-but-was-given-another-Minnetonka-Minnesot-607711. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 REBUTTAL Owner of company

Update: Statement from my attorney

AUTHOR: Blackstone Consulting Inc - (United States of America)

Statement from my attorney (I chose not to use the person's name):

On January 27, 2012, Blackstone Consulting, Inc. and Jeremy Reboulet, its owner and President, commenced civil litigation against the defendant, a former employee of Blackstone, in the Hennepin County (Minnesota) District Court.  The Complaint alleges that the defendant defamed Blackstone and Reboulet by publishing false statements to an internet website and elsewhere which harmed Blackstones and Reboulets professional, business and personal reputations.  The Complaint seeks compensatory damages, together with a declaratory judgment declaring that the defendants published statements concerning Blackstone and Reboulet constitute defamation per se under applicable laws.  The Complaint also seeks a temporary and permanent injunction commanding the defendant to remove the previously-published defamatory statements, to publish a retraction of such statements, and to take all appropriate actions to cause the delisting of the defamatory content and removal of the content from the internet.  The lawsuit was commenced when the defendant failed to comply with Blackstones and Reboulets demand that the defendant withdraw and retract the defamatory statements.
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#2 REBUTTAL Owner of company

Facts about Blackstone Consulting

AUTHOR: Blackstone Consulting Inc - (United States of America)

I would like to take this opportunity to clear up any confusion about Blackstone Consulting and what being a part of the staff entails. In most cases I would not dignify innuendo with a response, however I have been receiving concerned calls about these postings so felt it necessary to clarify what is fact and what is not.This is to address anything on this website about Blackstone, as they do not fact check any postings created. I will not address any personal attacks as people are entitled to their opinions. Although I could make my own speculations on what type of person anonymously gripes and disparages other people and companies they know little about on the internet. Not revealing their name is a way to protect themselves from getting sued for defamation, so I understand anonymity being preferred.However, thereareseveral conflicting complaintssoI will do my bestto be as informative as possible to clarify the truth.

History and Locations: The first and most basic issue to clear up is our company history. Blackstone Consulting has never done business under another name at any point of its existence, nor has it been owned by any other person. I personally worked with the company mentioned (Cumberland) but quickly discovered it was not a company I wanted to pursue a long term career with so started my own company with the same client: Qwest. The results I provided for them as an employee (as well asmy experience of running adevelopment and real estate company prior)gave them confidence in my abilities to begin a new endeavor for them. A few of the staff that I trusted and knew to be people of integrity came with me and we open Blackstone's doors in February of 2010. I also opened Blackstone with the mindset that we would be taking on other clients as well pending the right circumstances and timing.As we performed above expectations for Qwest they asked us to expand both within our Minnetonka office and in other states they would like representation in. Since then we have gone from a staff of less than 10 to over 50 and have opened a new location in Denver. These are undisputable facts. There were questions about whether or not wed be opening new locations, if we were relevant to our clients, and if it was really possible to advance in our company.It is a fact that the person running the new Denver office started off as an account manager and progressed through the training program and is now managing the new location.This should sufficiently answer those questions.

Once the advancement opportunities were proven true there was another posting concerned with the speed of the process and history of the current assistant manager.Apparently the fact that he came from a construction background and has only been in the company for less than a year seemed strange.This is what is meant when the job postings and employee materials note: no technical experience is necessarythere is no seniorityit is a performance and merit based positionthe training program is expected to run between 10-18 months.That complaint essentially solidifies that we do follow through with what we say were going to do.On top of that, (the only personal note I will mention) Kendall is a college graduate, extremely hard working, and is one of the most integrity driven people Ive ever met.He earned every inch of his promotion. Also, promoting people from within is not that novel of a concept.To progress at Nordstrom a person must start as a floor sales person.To become a store manager at Subway a person begins as a sandwich artist on the line first for a short period of time before being able to move forward.If that type of upward mobility makes a company a scam or pyramid scheme then logic would follow that a very large percentage of Fortune 500 businesses in the U.S. are shams.

Compensation:In the last post from a friend that worked here he seems to have the most to say and incidentally has the most false slanderous comments to clarify.No one on the staff ever makes money off of other employees.No one has to pay for their uniform, as there is no uniform. No one calls Mexico from their cell phone to place orders.No one gets paid less than what they are supposed to on their sales.The HR person is not the secretary, we have an administrative assistant and an office manager; they are two completely different people.We did not cease to furnish paychecks in order to put a down payment on our new space.This website does not regulate anything posted because it is meant to be a forum for opinions, not a credible source for facts as there are too many false statements to count in these postings.If we actually did any one of those things I doubt we would be in business at all, let alone staff over 50 people and work with the largest telecommunications company in the Northwest.

All aspects of compensation are covered during the second round interview, again in the third, and are detailed in writing and discussed when someone fills out their paperwork to be an employee.This paperwork is signed by both myself and the new account manager and then copies are provided in their employee manual.It would be impossible for someone to go through the whole process without knowing what the compensation and position are until their first day as claimed, and even more unlikely for us to employ such a large staff if they were only incoming $500: half of what is expected.The average account manager earns in between $750 and $1500 weekly.There is a 10% cancellation rate for the reps in our office.If someone has a larger than average rejection percentage it typically indicates the rep may be conducting themselves unethically with customers.It is something we take seriously and do our best to limit.Every representative is paid every single week and is provided a sales report detailing each individual customer included with every check.

We did initially, for a short period of time, work with T-Mobile.It was a test pilot campaign and every person assigned to T-Mobile was fully aware that it was going to be a salaried position for a few months so we could figure it out and move to commission eventually.That was made clear from the start.The compensation package is set as performance based as a benefit for our clients.Most businesses see the value in only having to invest capital in results and not merely the prospect of them.The commissions are set up so an average person with average results is able to earn at minimum $750.Stronger representatives gross $2k a week, which is well above the national average income for an entry level position.It does not benefit anyone to have reps in my office making less than that.To address the suggestion that because it is commission based I have nothing to lose in hiring people:I have much to lose.Its my name, my company, and my reputation.Besides the fact that there actually is monetary expense to hire someone (background checks, drug screens, training materials, training and administrative staff, etc) having someone in my office that does poorly is a great risk to the success of Blackstone.So in regards to the comments about people here not making money and me not caring either way: that just simply is not true.

The training pay was also detailed in writing and stated that $500 would be the amount given and if certain goals were hit it would be $750 for the week. So I apologize if that was confusing, but I would not risk my companys reputation for $250. If the person that wrote that (or anyone at all) felt they werent paid properly I implore you to call the office so we can correct any errors made.As the goals from Qwest increased I decided to conclude the T-mobile test pilot campaign so we could focus on growing for our flagship client.

Day to Day: In order to be hired a candidate goes through three different interviews, must be able to pass a drug screen, have a cleared background check, and have great references.I am not certain why someone would claim that we have no screening process. I dont know what kind of gauntlet they had to maneuver in the past to become employed, but our process has been sufficient enough to produce the results our clients expect and to have a positive environment with a staff that enjoys coming to work every day.Every individual working with Blackstone has the opportunity to advance, works in a learning environment, and has no income limit.So if it seems odd or cultish that people like coming to work here then I find it unfortunate that more people cant experience careers like that.Plus I purposefully hire people with extraverted and positive dispositions.It is a sales and marketing firm so we employ people that are likely to succeed interacting with other people on a daily basis.

Qwest provides all the leads for our account managers based off their high priority customers.We track and record every representatives territory so we know where they are every day.They make sure there are neither felons nor sex offenders on the lead sheets.We do not send people to dangerous areas.Account managers are also heavily encouraged to use their discretion and instincts if an account does seem unsafe.We have never once had any incident to indicate hazard.

Our website is designed for prospective clients, not solely for prospective employees. So if it seems too broad for one to understand what a position here would entail that is understandable.We have had several companies approach us through our website to discuss a potential partnership.However we are choosing for now to focus on meeting the needs of Qwest as they are a great partner to us and have the resources to support the financial goals and future growth.

It is my hope that I have clarified fact from fiction here, but if you do have any questions whatsoever please feel free to call my office and I will speak with you directly to answer any questions or concerns: 952-473-4000.

If you are in need of a reference the Regional Field Sales Manager of Qwest is willing to speak with anyone that needs further clarification. He is our direct controller from Qwest that handles the Minnesota division.His name is Jeff Johnson and his email address is jeffrey.johnson3@qwest.com.

Jeremy Reboulet

President of Blackstone Consulting

601 Carlson Parkway, suite 1525

Minnetonka, MN 55305


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