- Report: #980824
Report - Rebuttal - Arbitrate
Complaint Review: Blast Fitness
Blast Fitness1237 North Van Buren Street Milwaukee, Wisconsin United States of America
Blast Fitness ABC Financial Services keep charging after cancelling the membership and deny a refund Milwaukee, Wisconsin
*UPDATE Employee: ABC Financial
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According to the point number 7 in the contract I signed when I joined the gym I was entitled to a complete refund, and also according to this contract, I would receive this refund before 30 days.
After those 30 days went by without notice from Blast Fitness or ABC Financial, I went several times to the gym and every time the manager told me that they don't do any cancellation process that I should call ABC Financial. Well, every time after complaining at the gym I called ABC Financial and they told me that they cannot make a refund because the account is not cancelled in their system, and nobody at the gym told them to cancel my membership. They kept blaming each other for more than a month.
The last time I went to the gym to complain the manager told me that I was right, but she couldn't authorize a refund, so I should forget about my money and be happy to not being charged anymore (because, of course, although I never used the gym I was charged for three months).
This report was posted on Ripoff Report on 12/11/2012 09:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Blast-Fitness/Milwaukee-Wisconsin-53202/Blast-Fitness-ABC-Financial-Services-keep-charging-after-cancelling-the-membership-and-den-980824. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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