• Report: #1036654

Complaint Review: Blessed Creations

  • Submitted: Thu, March 21, 2013
  • Updated: Tue, May 20, 2014

  • Reported By: Nanny84 — Bremen Indiana
Blessed Creations
Internet United States of America

Blessed Creations Sara Furno Angry Artist take revenge on buyer Internet

*REBUTTAL Owner of company: Lies. Complete and utter lies.

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My complaint is for http://myworld.ebay.com/blessedcreationsnursery aka Sara Furno. 

I discovered the beautiful world of Reborns two years ago and wanted one of my very own, after surfing youtube I discovered Miss. Furno and we became friends. She offered to make me a custom reborn and work with me on every little detail so I got exactly what I wanted. She offers payment plans as well, which are non re-fundable in full. (Which I understand the hindsight but in my case is exactly what I should have gotten!) So I went for it, and payed my $100 deposit. I picked out a kit and gave her the details such as hair color and weight.

Through the entire process of her reborning my doll I only got crappy quality, flip phone photos from a distance of my doll. (She does these for all her dolls) So to me the doll looked great! I lost my job at one point and asked her to hold on to the doll, work on other stuff she had going and I'd continue to pay for the doll when I got a new job. [continued below]....
..... Her response was, out of the blue and snarky, "I'll just sell your doll to someone else." I was furious! It wasn't like I didn't want it or she had to wait several months (I had a job within 3 weeks) plus I'd already put about 250 on the doll by that point, which I would have lost for nothing.

I said "I'll lose all my money and I want my doll, im sort of attached to it already!" She said, "I don't care, if you can't pay you don't get it. End of."

I was frantic and spoke with my mother, who agreed to pay the doll off so I wouldn't lose any money. So Sara agreed to finish it after that little tiff but continued to post photos, I didn't see anything wrong.

She finished the doll but waited 3 entire weeks to post it. She didn't have a car, but I KNOW neighbours took her to the post office for the other dolls. On week 2 I'd asked a 3rd time, "Why haven't you posted it yet?" It was a very un-timely manner for a ''professional business" so she says. She went off on me about having MS and not having a car and that i wasn't going to get it at all if I didn't simmer down. So I gave her another week, still nothing. I emailed once more, a kind email of it's whereabouts. She simply responded with the tracking information. Thank you!

The real crime here is when I got the doll. It was HIDEOUS!! The hair was done VERY poorly, looked like little hair plugs, paint was think the doll looked orange, eyebrows didn't match, eyelashes were sticking out of his eyelids (not even in line with his eye crease at all) bottom of his feet looked bruised and his face was un-loveable. Also the lips and side of head had large streaks of paint down them where she flicked the paint brush to be mean. I paid $400 for a doll that was done without a care for the final result and I was not happy. I ended up crying over it, biggest mistake of my life. I tried to contact her...she had blocked me! So I couldn't give ANY feedback.

So I contacted PayPal, how she gets payment from people. They could only give me the final payment back IF i returned the doll to her. Which I knew she'd simply fix and resell and double her revenue from the doll and I was out half my own money. So I just kept it and removed all the paint and pulled out all the hair so it was just the kit again. With a hat on, it's still adorable but I wish I could pay to have it re-done and she gets what she deserves. All her dolls get rave reviews and I know it's because she screwed mine up on purpose. BAD businesslike in my opinion.

This report was posted on Ripoff Report on 03/21/2013 09:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/Blessed-Creations/internet/Blessed-Creations-Sara-Furno-Angry-Artist-take-revenge-on-buyer-Internet-1036654. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 REBUTTAL Owner of company

Lies. Complete and utter lies.

AUTHOR: The Truth Must Be Known - ()

I just saw this posted.  And I have to say a few things. One, you bought and recieved that doll over 2 years ago. You're posting something against me NOW? After having the doll for 2 years? 


Two, You did not find me on Ebay. You found me on Youtube. Where I post CLEAR and PERFECT pictures of all of my dolls. In fact, 2 of the 3 pictures you posted are ones that I TOOK.  


Do they appear blurry or altered to you? No...because they aren't.

Secondly, I offered you a full refund on the doll AFTER I sold him to someone else to recover the funds that were paid, so I could refund you.

You refused!

If you were not happy with the doll, you simply return it and once he is sold to another buyer, I refund the money paid for it. You make it seem like I am a bad business person, but YOU are the one who refused to return him so I could refund you.  You do not get to keep the merchandise AND get a refund.

You come on here and lie to people, posting pictures that I took and make me out to be a bad business person. You refused to return the doll so I could repair or refund you. That is YOUR fault, and does not make me a "bad business person." 

Once again....You do not get to KEEP the doll AND get a refund. You refused to return him, that was the end of it.

Thank you for posting the pictures that I took of him. At least people can see that the pictures are clear and the doll is perfect.

Lastly, anyone wanting the REAL story on me or my dolls is welcome to contact me....Or better yet, look at my Ebay feedback, as the person already posted it. On my "sales" side, you will see some of the positive feedback left about my dolls.


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