- Report: #1107407
Report - Rebuttal - Arbitrate
Complaint Review: Bling Dental Products
Bling Dental Products, Colorado USA
Bling Dental Products Bling Dental Products - Ordered on Groupon - was immediately unimpressed! Colorado
*Author of original report: Bling Dental - Problem Resolved
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I ordered this product and it took over 4 weeks to receive the product - once I did, I opened it and discovered that it only came with 3 brushes - well I have 4 people in my family so I signed into their website to order some more brush replacement heads. I order 1 pack of 3 replacements and it cost me over $40.00cdn and I have not even paid taxes or duty (to Canada). By the time that all gets tacked on - it would have been well over $55-$60 dollars for three little toothbrush heads. THAT IS OUTRAGEOUS!!!!
I mean I only paid $49.00 for the unit through Groupon. So... needless to say after I hit "place my order" I started to question what the heck I was doing spending over $50 on toothbrushereplacement heads every three months. Thats when I decided to cancel my order - I have been calling this company since 10:45am this morning - it is now 2pm. With no luck getting through to anyone. I have left messages and sent an email to inform them of my cancellation...
UPDATE....this just in: Brittany (from customer care) just called me - and said they would process my refund as of tomorrow. Only her manager can authorize a refund - authorization number #31981. So I will wait for tomorrow and see what transpires. Wish me luck.
This report was posted on Ripoff Report on 12/16/2013 11:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bling-Dental-Products/Colorado/Bling-Dental-Products-Bling-Dental-Products-Ordered-on-Groupon-was-immediately-unimpr-1107407. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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