- Report: #552190
Report - Rebuttal - Arbitrate
Complaint Review: Blizzard Entertainment/ World Of Warcraft
Blizzard Entertainment/ World Of Warcraftpo box 18979 Irvine, California United States of America
Blizzard Entertainment/ World Of Warcraft World of Warcraft, Vivendi Games, Battle.net, Suspicious authenticator activity, poor customer service, possible fraudulent business practices Irvine, California
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I have had one of these authenticators added to my account without my authorization and it is causing me to be unable to access my account for which I have paid my monthly bill. Blizzard's common response to each of these people as well as everyone who has an account hacking problem is that they got a virus or keylogger somehow and that they share their account with someone who has sold them out. I say, given the number of problems that I have seen since the authenticator launched that their accusations of viruses or keyloggers are preposterous. I suggest that there is something possibly more sinister at play here and I will continue to say so until I get reparation, restoration and compensation.
Resolution Sought: I would like my account to be unlocked and restored and I would like them to stop hanging up on customers when we call in and have to wait for an hour to get service. I would also like one month free service to replace the wasted month where I could not cancel my credit card from the account or a full refund for one month and two authenticators at no cost or value for my trouble and loss of time.
This report was posted on Ripoff Report on 01/10/2010 07:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Blizzard-Entertainment-World-Of-Warcraft/Irvine-California-92362/Blizzard-Entertainment-World-Of-Warcraft-World-of-Warcraft-Vivendi-Games-Battlenet-S-552190. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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