- Report: #301089
Report - Rebuttal - Arbitrate
Complaint Review: Blizzard Entertainment
Blizzard EntertainmentP.O. Box 18979 Irvine, California U.S.A.
Blizzard Entertainment False advertisment misleading packaging Irvine California
*Consumer Comment: Buyer bought 2 copies of the game.
*Consumer Comment: You're ripping them off
*Consumer Suggestion: Helpful Information
*Author of original report: Blizzard Entertainment World of Warcraft Billing false advertisment misleading packaging Irvine California
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Upon installing the game and setting up my sons subscription it needed my credit card info but that I would not be charged for the first 30 days but that the credit card was required and all I had to do within the 30 days was to cancel the subscription and I would not be charged anything, well 3 days later I have a charge from there company.
I proceed to search endlessly for a way to contact them about this matter and after about a week and 4 differernt emails later they tell me that 30 day free game play is for new accounts only and not existing accounts.So I proceed to call them directly and eventually get through to someone who tells me the same exact thing but with an attitude. I bought the game and it says directly on the box and I quote "First Month of Play Included" and nowhere does it state on for new accounts. if I had known that I would not have purchased it again I would have downloaded there free copy and saved myself alot of time and money.
If this is how they are going to treat ewxisting account holders then something needs to be done.I reaqlly don't care much about my $15.00 anymore it's the fact that there packaging is misleading and false advertisement.
This report was posted on Ripoff Report on 01/17/2008 06:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Blizzard-Entertainment/Irvine-California-92623/Blizzard-Entertainment-False-advertisment-misleading-packaging-Irvine-California-301089. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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