- Report: #478258
Report - Rebuttal - Arbitrate
Complaint Review: Blizzard Entertainment
Blizzard EntertainmentP.O. Box 18979 Irvine, California U.S.A.
Blizzard Entertainment ,World Of Warcraft WOW: Additional instances cannot be launched. Failure to render services paid for in a timely manner. Irvine, California
* : Read the TOU and EULA
* : That's funny.........
*Consumer Comment: Have you asked for a refund?
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Since November of 2008, around the time of the "World of Warcraft: Wrath of the Lich King" release, the patrons of World of Warcraft have run into an inability to access "instances", a key part of the game. Instances are a team oriented content requiring coordinations and yield higher rewards than attainable through lower play.
Blizzard became aware of the problem early on but within the past month the problem has gone from intermittent to near constantly present during normal hours of the day.
While they have made some acknowledgement to the problem, they have yet to solve it or update us since said acknowledgement over a month ago. http://forums.worldofwarcraft.com/thread.html?topicId=18031082483&sid=1
Despite these issues, the company released yet another content pack, encouraging even more players to run "instance" content, pushing the wait times from 5-45 minutes to as high as at least two hours.
We have received little word as to a solution, and the publishing of additional content instead of fixing the issue is disheartening at best.
Blizzard has taken $172,500,000 for the past month of unrenderd services from its player base.
It's been nine months, how much longer do we need to wait?
This report was posted on Ripoff Report on 08/10/2009 06:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Blizzard-Entertainment/Irvine-California-92623/Blizzard-Entertainment-World-Of-Warcraft-WOW-Additional-instances-cannot-be-launched-Fa-478258. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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