- Report: #900443
Report - Rebuttal - Arbitrate
Complaint Review: Blizzard
BlizzardInternet United States of America
Blizzard Diablo 3 Changed items after I bought them Internet
*Consumer Comment: You're being silly and unrealistic....
*Consumer Comment: Incorrect
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I purchased about $800 worth of equipment that had some of the best stats you can get in the game, most of it was perfect IAS gear (increased attack speed).
About 3 days after I made this purchase, I logged into see that most of my gear I bought was changed and now worth less than I paid for it. My character was now useless and I am now the proud owner of $800 worth of useless equipment for my character.
No notice was given to me that these items would be changed days after I bought them. No email was sent to my account saying any changes were happening.
No compensation was given. Customer support for the game pretty much told me to go (((REDACTED FOUL LANGUAGE))) myself because I had clicked "I Agree" on their T.o.S. and E.u.L.a when I laughed the game. Apparently this long contact, which nobody reads, stats that they can change any item at any time without any notice.
Their box does not say you have to agree to these things when you buy it at the store. So you get home and are FORCED to sign these if you want to play. They have a ToS and EULA (terms of service / end user licensing agreement) that you are forced to agree to just to play, even if you already paid $60 for a game.
What players are doing is finding the best item stats that give the best possible damage for your character. Blizzard knows these item stats are valuable and people will pay Real money to get them, so their characters can beat the game. Once enough people have bought these items with these stats, they change the stats so they are not good anymore.. and now this leaves players looking for items with other stats to get the best damage.
This is fraud and a scam. They will keep changing items people already bought just so they have to go buy more items.
Do not play Diablo 3. You can not find good items on your own and the only way to win is to buy items from their Real Money Auction House. Then they will change those items and make them useless do you have to buy more.
This report was posted on Ripoff Report on 06/20/2012 01:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Blizzard/internet/Blizzard-Diablo-3-Changed-items-after-I-bought-them-Internet-900443. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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