- Report: #400887
Report - Rebuttal - Arbitrate
Complaint Review: Blockbuster, Blockbuster.com
Blockbuster, Blockbuster.com1201 Elm Street, Suite 3000 Dallas, Texas U.S.A.
Blockbuster, Blockbuster.com Non-playable disks, not able to to view Queue, Customer Service non-responsive Dallas Texas
I'm paying $17.99 for a service that is currently substandard. I've received seven (7) movies in a row that wouldn't play as they were scratched, but I was unable to mark them as such in my Queue. Therefore, I've paid for movies to be delivered via U.S. mail, and though I've been charged for these rentals I've not been able to view them. I've merely sent them back via mail as I can't login to my Queue to mark them as damaged to request new rentals. Over the past 30 days on three (3) occasions I've requested assistance from Blockbuster via the Contact Us link (http://www.blockbuster.com/browse/help/contactUs) but have yet to hear back.
San Diego, California
This report was posted on Ripoff Report on 12/12/2008 10:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Blockbuster-Blockbustercom/Dallas-Texas-75270/Blockbuster-Blockbustercom-Non-playable-disks-not-able-to-to-view-Queue-Customer-Servi-400887. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.