• Report: #555107

Complaint Review: Blockbuster Online - blockbuster.com

  • Submitted: Fri, January 15, 2010
  • Updated: Fri, January 15, 2010

  • Reported By: snappa69 — Fairborn Ohio United States of America
Blockbuster Online - blockbuster.com
PO Box 7040 Indianpolis, Indiana United States of America

Blockbuster Online - blockbuster.com making it difficult to cancel online account. Indianpolis, Indiana

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First the DVD's were not sent to the correct address when I was was a former customer and never had this problem before. Then they only sent me one or two DVD's at a time when I was paying for the three at a time option. Also they sent me the same movie twice and last but not least they made it super difficult to find out how to cancel my account. I got charged another month and when I called to complain they only offed me another month for free instead of my money back.

This report was posted on Ripoff Report on 01/15/2010 12:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Blockbuster-Online-blockbustercom/Indianpolis-Indiana-46209/Blockbuster-Online-blockbustercom-making-it-difficult-to-cancel-online-account-Indian-555107. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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