- Report: #430683
Report - Rebuttal - Arbitrate
Complaint Review: Blockbuster Online
Blockbuster Onlinewww.blockbuster.com Seattle, Washington U.S.A.
Blockbuster Online Cancelations Seattle Washington
Well things were ok for a little while then after about 6 weeks into this one at a time package, I notice that the movies were not coming in on a timely manner (like 7-14 day wait). I checked into this and noticed that I had a message that said add more to your queue. Well I had several movies in my Queue that were available and was told to add even more (As if it was my fault). I tried solving the problem through the online web page just to be encountered with even more frustrations- slow moving, intimidating and very user unfriendly. So I decided to cancel my membership. I canceled my membership on Jan.29,2009, knowing that I still had about 15 days until my account will close on Feb. 13- Guess what - No Movies during this time. I was ripped off 15 days of an active account. I went to the local Blockbusters store a day after I cancelled and asked if I will still be credited for the next 15 days. The employee said she wasn't sure but you should be credited for those remaining days. I was also told that I needed to go to Blockbusters Online and not to the employees or managers at the physical store to resolve the problem.
This report was posted on Ripoff Report on 03/04/2009 11:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/Blockbuster-Online/Seattle-Washington-98119/Blockbuster-Online-Cancelations-Seattle-Washington-430683. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.