• Report: #1067455

Complaint Review: Blockbuster by mail

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  • Submitted: Tue, July 16, 2013
  • Updated: Tue, July 16, 2013

  • Reported By: mrjones — norfolk Virginia
Blockbuster by mail
Internet USA

Blockbuster by mail blockbuster by mail employee made account using my card info Internet

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I signing up for a free trial in november ordered one movie then canceled in January of 2013. In June I realized they were still changing my card i call to see why they say they will only refund me 3 months even tho they charged me for 6 months and the blockbuster employee keeps trying to get me to renew and over and over i repeated tell her no after i canceled it i get the reimbursement a few days Her it is July and they charging me again I call they tell me another account was set up in my name which I didnt do and it was set up after i called in June they tell me they cant tell me who made da account without a subpeona since its fraud but they wont refund my money...no one has my card info....so no one made an account but the blockbuster employee..they telling me ill need a lawyer to get a refund,,,they wont give me any info on the fraudent account they set up themselves


This report was posted on Ripoff Report on 07/16/2013 11:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/Blockbuster-by-mail/internet/Blockbuster-by-mail-blockbuster-by-mail-employee-made-account-using-my-card-info-Internet-1067455. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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