- Report: #820938
Report - Rebuttal - Arbitrate
Complaint Review: Blockbuster
Blockbuster1017 NW Civic Drive Gresham, Oregon 97030 Internet United States of America
Blockbuster Blockbuster LLC Fraud, bait and switch and other illegal activity. Any lawyers out there filing a class action on their new ones? Internet
The second fraudulent tactic is also a bait and switch with the combo program itself. The in store ads as well as online ads all listed the combo pass as unlimited one at a time rentals in store AND one rental by mail per month included in the plan. Despite the e-mail to complete the combo pass there was no way to do it. (note the pasted e-mail message) Complete your Combo Pass signup now and get:
One by-mail rental per month
Access to more than 100,000 movies, games and TV shows
Early notice of up-coming new releases, promotions and special
When you click on the complete button it takes you to the website where you have the choice to re subscribe to your old plan (I used to do the one at a time unlimited by mail but dropped it when they messed with the plans and prices) or upgrade. So instead of getting one rental by mail per month I only have the options to pay an additional $9.99 or even more. There is absolutely no way to activate it without paying more money. I have been on this combo pass for months now and my que says this account is deactivated with (of course) the options to renew or upgrade if I wanted to reactivate it.
This is not only a bait and switch, this is fraud. If anyone knows of a lawyer who wants to make a lot of money? I am sure I am not the only one they did this to. If anyone knows of a class action lawsuit on this please let me know, I would be happy to sign up on it.
This report was posted on Ripoff Report on 01/10/2012 09:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Blockbuster/internet/Blockbuster-Blockbuster-LLC-Fraud-bait-and-switch-and-other-illegal-activity-Any-lawyers-820938. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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