- Report: #464033
Report - Rebuttal - Arbitrate
Complaint Review: Blog Oh Blog
Blog Oh Blogblogohblog.com Internet India
Blog Oh Blog Did not complete project as specified, TERRIBLE customer service New Delhi Internet
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In our original communication, I set forth a series of standards that Jai claimed to be familiar with (specifically in regards to submitting a theme to the Wordpress theme directory), yet the theme he sent me did not even come CLOSE to meeting the minimum level. While I will concede that I could have been clearer, there's no excuse for some of the blatant mistakes and omissions.
In short, either Jai didn't know what he was doing or he took a shortcut and decided not to provide me with the theme we agreed upon.
When I realized the theme wasn't close to finished, I requested a refund on my final payment until such time that the theme was completed and Jai took offense. He promised he would fix the theme to make me happy, and 2 weeks went by and nothing happened.
When contacted for follow-up, Jai was non-responsive. I contacted Jai half a dozen times requesting updates on his progress and received no response.
In short, I'm incredibly disappointed in Jai and Blog Oh Blog. I can not recommend them to anyone as a source of custom WP themes. Seriously, I've worked with a few international service providers and it's people like Jai at BlogOhBlog.com that give Indian web developers a nice job.
Shame on you Jai.
This report was posted on Ripoff Report on 06/23/2009 09:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/Blog-Oh-Blog/internet/Blog-Oh-Blog-Did-not-complete-project-as-specified-TERRIBLE-customer-service-New-Delhi-In-464033. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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