• Report: #632985

Complaint Review: Blong Electronic Co, Ltd

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  • Submitted: Wed, August 18, 2010
  • Updated: Tue, April 03, 2012

  • Reported By: Consumer — Montana USA
Blong Electronic Co, Ltd
Shenzhen, China Internet United States of America


*Author of original report: LIES

*UPDATE Employee: The truth detail for this problem

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I lost so much money with this company. They require you to pay by Western Union, but once they have your money they do NOTHING to honor their agreement.

They don't care about customers, they have COUNTERFEIT ITEMS, and they don't answer their emails or phones when there is a problem.

They are also very prejudiced against Americans and Europeans, calling them slang names and laughing about the fact that we will send our money to somebody overseas so easily.


This report was posted on Ripoff Report on 08/18/2010 07:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Blong-Electronic-Co-Ltd/internet/Blong-Electronic-Co-Ltd-Yuanyuan-Li-TAKES-MONEY-DOESNT-DELIVER-ITEMS-OR-SENDS-BADBAD-Q-632985. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report


AUTHOR: Elite-Tek - (USA)

you lie and say there was never a problem, then you say you took care of the problem, then you say customer gave too many problems...

HERE IS THE PROBLEM- YOU ARE A THIEF! I HOPE CUSTOMERS READ THIS AND RUN FROM YOU! At least I can do something about the $6,000 I lost, and that is warn others.


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#2 UPDATE Employee

The truth detail for this problem

AUTHOR: yuanyuan li - (China)

i am yuan yuan li form blong electronic co.,ltd.i am sales manager in this company. the case i know, the customer is one of our one sales customer. she bought some phones form us before about 1-2years ago, the item number is P168.before shipping, our sales told her, the goods is the last production mobile phone,we will not produce again, but we still can offer warranty.but maybe not so easy, so need longer time.she accpet,so we ship the phones to her.

about some month later, some phones have problem, the cusotmer sent them back to us, because of the last production, so we have no chips to repair them for warranty, so we discuss with customer,we can change them to other model have the same function and more fashion model, but the customers refused.she said she must need exactly the same with the model she sent back, so our company have no other idea, then ask our suplier for chips produce some chips for us again to repair the warranty phones form the customers,  but we are luck, some time later, we repaired them well, then we contact with the customer, the customer said they donot need them again, they just need the money back, the money is the price we sell to them about half years ago and plus the shipping cost and some other cost i forgot,the required have no sense,i think none can meet their required. they goods was old,all already used some months, how can refund as brand new. and use the the price over half years price,electronic goods cost down fast.everybody know.

  but they said if we donot accpet ,they will do somthing for us, i donot know what is wrong,until i find the website, so i offer the truth detail for this problem here, yes,that is truth, business is not just one part, business is two side, none company can meet all customers happy,because company have company rule to deal all problem,our company always here,never refused, never lie .we just afford all problem we should afford.

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