• Report: #937656

Complaint Review: Blue Cross Blue Shield Fl Bue

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  • Submitted: Thu, September 06, 2012
  • Updated: Fri, September 07, 2012

  • Reported By: Jane — Elizabeth New Jersey U.S.A.
Blue Cross Blue Shield Fl Bue
Internet United States of America

Blue Cross Blue Shield Fl Bue bcbsfl.com/ DO NOT USE THIS COMPANY- IT IS THE ABSOLUTE WORST Internet

*UPDATE Employee: We're Here to Help

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We have been forced to have this company for several years now. When we went with this company we all had a health insurance company that had some mediocre customer service. This company has been the very worst company for all of us. We have had to form a special department at work with a person in charge meaning an additional employee to handle all of the situations for all of the employees because that is how bad this company is. There is no such thing as customer service as everyone is incompetent. It will test the most patient of people. The doctors list are not right. They cant even find doctors numbers and they will even go as far as to say they have spoken to a doctors office that does not exist. If you are looking for a health plan for your company and your employees or for yourself, stay far away from this company. They will cause your health to deteriorate just from their awful customer service. The biggest mistake our company has made is using this company. When it is up we will gladly say good by to them. Believe me you do not need this experience.

This report was posted on Ripoff Report on 09/06/2012 03:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/Blue-Cross-Blue-Shield-Fl-Bue/internet/Blue-Cross-Blue-Shield-Fl-Bue-bcbsflcom-DO-NOT-USE-THIS-COMPANY-IT-IS-THE-ABSOLUTE-WORS-937656. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

We're Here to Help

AUTHOR: BCBSF - (United States of America)

Hi, my name is Katie and I work on the social media team here at Florida Blue. I am so sorry to hear about your awful experience with Florida Blue but would love the chance to rectify the situation. What you and your company have had to go through isn't right and we want to help. Please send your contact information to socialmedia@bcbsfl.com and I will make sure we put you in touch with someone who can help. Thank you! 
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