I applied for health insurance with Blue Cross and Blue Shield of Oklahoma, (BACKUPS), I filled out application and sent it in with the first months premium check. This was near the end of March, I received a letter, Dated April 3, stating that they were dining me any insurance with them due to having PTSD.
I asked about my check being sent back to me and it was at this time I was informed that they deposited the check into their account. I asked why, since they denied me and their answer was this is policy. I thought ok no big deal its BCBSOK. I was told that a check would be mailed to me in a couple of days.
I waited for five days or so and called them back and for some reason the check did not get mailed out until the 7th of April or so. Again I waited about 5 days and again they told me that the request was lost and that the check would be mailed out that day. In a couple of days I receive a letter stating that the check was inclosed and that was that. Well the check was not inclosed so I called and they seemed mystified that there was no check. They told me they would void that check and another would be cut that day and I should receive it in 4-5 days. This person was supposable in charge of that department.
I called on April 23, and was told that the check had been mailed out on the 28th. I knew she was lying because the lady I spoke with before said it would go out on the 17. The lady I was talking to at this time admitted that they were lying to me and basically that is what they have been told to do to people who send checks for their first premium and get denied. I am only guessing that is how it works since that is how it worked with me. I was very angry and basically told MIKE that he was going to over night my check and that I was going to call my attorney to come up with a plan. The plan is, BCBSOK is suppose to call me before #:pm with tracking number. If this does not happen then attorney will take over.
I got the feeling that they enjoy jerking me around knowing that beyond me going to Naperville and finding these people, which I doubt that I do but it seemed like a good thought, I will never see my premium again. BCBSOK who would have thought that they of all Insurance companies would be jerking me around. I am guessing that I am not the only one that has had this issue, I have no evidence of this but I have evidence that it happened to me. Do not send 1st premium with application you could be denied and your premium will never come back to you. Good job BCBSOK you sent my PTSD through the roof and I almost did something I would have regretted. JerkOff's!!!