- Report: #1153596
Report - Rebuttal - Arbitrate
Complaint Review: Blue Cross and Blue Shield of New Mexico
Blue Cross and Blue Shield of New MexicoAlbuquerque, New Mexico USA
Blue Cross and Blue Shield of New Mexico AKA Blue Cross AKA Blue Cross Blue Shield AKA Blue Cross and Blue Shield AKA BCBS AKA BCABS AKA BCBSNM Denied me and my husband medical coverage for going on 3 months even though we have paid our premiums stating we are not in their system. Albuquerque New Mexico
*Author of original report: Removal
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Blue Cross and Blue Shield of New Mexico has refused to deliver me health insurance coverage that my husband and I have paid for. We've paid them nearly $1200 for two months of medical coverage and every time my doctor calls them to pre-authorize a procedure they respond stating that I have not met my premiums. My premiums have bet met and I have documentation to prove as such. I've called the company numerous times and they say that it just takes a few days for it to "filter through their system" and be applied to my account and for coverage to be instated. This has never happened. Either I or my husband have called the company 4 total times regarding this issue, though I only remember the date for one specific call (today). The most recent time my husband's doctor's office called them and requested a prior authorization the person they spoke with informed them I wasn't in their system at all. It's been months without coverage and at the next open enrollment period we're taking our business elsewhere.
This report was posted on Ripoff Report on 06/10/2014 11:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/Blue-Cross-and-Blue-Shield-of-New-Mexico/Albuquerque-New-Mexico/Blue-Cross-and-Blue-Shield-of-New-Mexico-AKA-Blue-Cross-AKA-Blue-Cross-Blue-Shield-AKA-Bl-1153596. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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