• Report: #459141

Complaint Review: Blue Have Pools - B H Mid-Atlantic

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  • Submitted: Sat, June 06, 2009
  • Updated: Fri, September 11, 2009

  • Reported By:Powhatan Virginia
Blue Have Pools - B H Mid-Atlantic
9104 Industry Drive Manassas, Virginia U.S.A.

Blue Have Pools - B H Mid-Atlantic Contract bait and switch scam! Lies and tricks to get you to sign!! Manassas Virginia

* : The Salesman

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The saleman, Frank Firetti, met with me and promised me the best pool at the best price with all the bells and whistles.He also wanted to list the electrical and deck work on an appurtenance agreement. He said those items did not have a markup on the cost and he had to list them separate so that he would not have to pay royalties to corporate. I believed him and I signed the contract on May 21st 2009 and the next day he calls back and tells me the owner did not approve the "deal" he had made for me.

Then the owner, Sal Firetti, calls me. During the conversation I told him that we had to wait a couple of years to get this pool because I found out I had cancer shortly after buying this house but now I am cancer free and eager to get a pool built. After hearing that I am a cancer survivor he lays it on thick about how he always gives to cancer charities and he supports St. Jude Childrens Hospital. He then says that he will pray for me and tells me that he will give me all the items in the contract but he will have to charge me $1000.00 more and I will have to sign a contract addendum. I agreed but told him that I found out that the appurtenance agreement was really a way that released him of all warranty responsibility for the electrical and deck work and that I was not okay with that since he was the contractor I was hiring and he was the one sub contracting the electrical and deck work out the he should be responsible for the work. He agreed and he faxed me the addendum. But the addendum showed several changes that Sal had not even mentioned and I refused to sign it.

Then after more negotiations we finally agreed on a new price but when I started asking more questions then they stopped taking my calls and Sal Firetti, the owner, sent me an e-mail saying he was taking out several thousand dollars worth of equipment like the diving board, heater, LED light, etc. but raising the price by another $500!! I guess he figured I was desperate to get this pool because only a desperate fool would agree to this! And he wasn't even professional enough to call me he just sent an e-mail with a take it or leave it attitude. I want people to be very careful about signing any contract. Never take anyone's word if the contract doesn't spell it out. Never sign an appurtenance agreement because that means the contractor wont be held responsible for the work and you will have to go after the sub-contractor for repairs and warranty work. Be especially wary of the Blue Haven Pool in Manassas Virginia because they promise you the moon and then hand you a flashlight!!! (but charge extra for batteries!)

Alice
Powhatan, Virginia
U.S.A.

This report was posted on Ripoff Report on 06/06/2009 07:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/Blue-Have-Pools-B-H-Mid-Atlantic/Manassas-Virginia-20111/Blue-Have-Pools-B-H-Mid-Atlantic-Contract-bait-and-switch-scam-Lies-and-tricks-to-get-y-459141. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1

The Salesman

AUTHOR: Frank - (USA)

Mrs Alice Bolden is right, our intention was to build her the best pool at the lowest price but she left out a fact or two. After all three of us agreeing on the pool and the price (her husband was not their but she made repeated calls to him during the meeting) she signed a contract. She states that the next day I called her back to tell her that the owner did not approve of the contract. That's not what happened.

 The next morning Mrs Bolden had faxed back to us the signed portion of the "Notice of Cancellation" which is her right, along with a blistering email personnally attacking me and our company without any provocation whatsoever. I was blindsided. It was at that point that I decided that this was a person who could not be trusted and we gladfully and immediately sent back her $1,000 deposit and tore up the contract, which is our right.

The GM of our company did call her to try to rectify whatever went wrong and she indicated that she would like to renegotiate a contract, however she made several new stipulations and added some features that would increase the cost of the pool. When she was told of the increase cost she became furious.

Should be case closed, but no, she writes a mostly fabricated story to rip-off report just to try to hurt and embarras me and our company. The most important part I believe is the fact that Mrs Bolden did not lose a dime other than about an hour and a half of her time and the water she gave me.        

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