- Report: #1052681
Report - Rebuttal - Arbitrate
Complaint Review: Blue Haven Pools Las Vegas
Blue Haven Pools Las VegasLas Vegas, Nevada USA
Blue Haven Pools Las Vegas Falling Apart Cool Deck Peeling Sandstone Peeling Las Vegas Nevada
*Author of original report: Why do you care?
*General Comment: jeez
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We bought our home in 2008. It had a Blue Haven pool that had been built in 2007. Within a year the cool deck started peeling. Its everywhere, in the pool on the steps, in the yard, etc. I called bluehaven but they said the warranty was not transferrable. I asked them to make an exception due to the fact that it was less than 2years old, they refused. I called back a couple of times but was transferred to voicemail and my calls were not returned. Another issue is that they built the waterfall out of sandstone.
They also put sandstone around the edge of the entire pool as a border. This is a cheap method of construction that is wreaking havoc on my pump, motor, and filters, not to mention the bottom of our feet. Sandstone is exactly that...sand, and it erodes, flakes and peels of in sheets. You CANNOT keep it out of the pool. What a ripoff! They have refused to return my calls or acknowledge the fact that their poor workmanship, dishonesty and incompetence are the cause of these problems. If they stand behind their workmanship...why dont they fix this? DO NOT USE THIS COMPANY!!
This report was posted on Ripoff Report on 05/21/2013 12:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Blue-Haven-Pools-Las-Vegas/Las-Vegas-Nevada/Blue-Haven-Pools-Las-Vegas-Falling-Apart-Cool-Deck-Peeling-Sandstone-Peeling-Las-Vegas-N-1052681. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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