- Report: #866503
Report - Rebuttal - Arbitrate
Complaint Review: Blue Phoenix Media
Blue Phoenix Media5300 Memorial Drive, Suite 210, Stone Mountain, Georgia United States of America
Blue Phoenix Media Sharaye Smith Rude, Bad Attitude, Slow Turnaround, Terrible Experience Stone Mountain, Georgia
*REBUTTAL Owner of company: My Response to SWAN GOODWIN and WYKETHA CARD, owners of LUV HER ACCESSORIES :)
*Author of original report: A loser..really?
*Consumer Comment: This is a scam! PERIOD!!!
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Everything started off fine at first. Sharaye seemed very knowledgeable and I really thought she understood my business... that quickly changed. After paying my deposit and providing all my content I never heard back from her. I called, emailed, and left message and message with no return. Finally she called me back, with a terrible attitude, telling me I was "bothering her". Mind you, it had been over 3 weeks and I hadn't heard anything from her, now I'm bothering her? She then went on to give me excuses about how her kids were sick and she was busy with other work.
How are you so busy when you took on my project with a contract and then fell off. Not only that, but overall she was just RUDE and MEAN. All my questions were responded to with short, snippy remarks..if she even bothered to respond at all. When the project was finally completed, about 2 months late, it looked terrible, the graphics and website looked sloppy and quickly thrown together. Even worse she wouldn't even work with my to answer my questions without charging me a "consulting fee".
Basically she told me "take it or leave it, NO REFUNDS". I wouldn't recommend Sharaye Smith or Blue Phoenix Media group to my worst enemy. She cost me loads of time and money and really left a bad taste in my mouth for web and graphic designers. Stay away from them at all costs http://www.bluephoenixmg.com/
This report was posted on Ripoff Report on 04/10/2012 12:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Blue-Phoenix-Media/Stone-Mountain-Georgia-/Blue-Phoenix-Media-Sharaye-Smith-Rude-Bad-Attitude-Slow-Turnaround-Terrible-Experience-866503. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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