• Report: #1042831

Complaint Review: Blue Ridge Bank and Trust

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  • Submitted: Fri, April 12, 2013
  • Updated: Sun, April 14, 2013

  • Reported By: maturbo951 — Kansas City Missouri
Blue Ridge Bank and Trust
129 Missouri 291 Lees Summit, Missouri United States of America
  • Phone: 816) 524-7883
  • Web:
  • Category: Banks

Blue Ridge Bank and Trust Canceled accout because i did not make enough money for them Lees Summit , Missouri

*Consumer Comment: Understand the Situation

*Consumer Comment: This issue is not related to your income

*Author of original report: Details

*Consumer Comment: Your complaint is lacking information

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Please avoid using this Blue Ridge Bank and Trust
as your Banking organization
as to avoid going through the situation I have. To give a brief description,  I had fraudulent activity on my previous checking account.  The previous branch manager was helpful in getting this corrected. But when the new branch manager took over , this is where the problems begin.  I had a check that was taken care of
through there  bounce protection  when calling their main office , everything was worked out to take care of the balance in 5 days . When the money arrived, instead of leaving the account alone to let the money take to pay negative balance off they cancelled the account all together at the call of the new brance manager  AND WOULD NOT RE-OPEN THE ACCOUNT.

The new branch manager, who again after explaining the situation
with previous fraud and the previous issues I had with the bank, was not willing
to work with me.  PLEASE DO NOT DEPOSIT YOU MONEY WITH THIS ORGANIZAION

THERE ARE WAY TO MANY OTHER BANKS OUT THERE THAT WILL RESPECT A CONSUMER WHO

DOES NOT HAVE A 6 FIGURE INCOME TO SATISFY THERE INCOME REQUIREMENT FOR DEPOSITS .




This report was posted on Ripoff Report on 04/12/2013 03:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Blue-Ridge-Bank-and-Trust/Lees-Summit-Missouri-64063/Blue-Ridge-Bank-and-Trust-Canceled-accout-because-i-did-not-make-enough-money-for-them-1042831. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Understand the Situation

AUTHOR: goodnight - ()

I actually have had dealings with this bank for close to six years and understand where this complaint is coming from. The previous bank manager, if we are referring to the same branch, was significantly more helpful and the current one does not have half the ability in terms of client relationship and customer service. 

We are currently going through a similar situation which I hope will be resolved but we have not been given any reasoning for our account being closed and there does not seem to be adequate information for customer service to be of any help. We are simply told there is only one person in the entire bank system that can help. This is not the same Blue Ridge that we have had accounts with in the past. Whatever adjustements are making this dent in our experiences with them are quite disappointing as we were very satisfied customers for the previous years.

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#2 Consumer Comment

This issue is not related to your income

AUTHOR: coast - ()

"The current account discussed that was closed, was the new account"

That makes absolutely no sense. The closed account is not the current or the new account.

A business has the right to refuse service to anyone. This issue is not related to your income. You have other unmentioned problems with your bank.
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#3 Author of original report

Details

AUTHOR: maturbo951 - ()

The current account discussed that was closed, was the new account because of fraud. And yes one check did catch under bounce protection. That is the issue. One check ,and when funds were there to allow payment, closed account to be paid , they made a call to not open. In other words do not make a mistake or have a financial issue ever. Not cool.

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#4 Consumer Comment

Your complaint is lacking information

AUTHOR: coast - ()

How is the previous fraudulent activity related to you writing a bad check?

"was not willing to work with me"

What did you expect them to do?
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