Blue Star Direct Took money without Authorization Internet

This company has debited my account repeatedly and it took three time of cancelling to get them to stop. They put my account in the negative over five hundred dollars. I have been fighting with them for months for my money back. When I asked how they received my information they stated that I gave it to them. I never did this. I never even heard of the company before they started taking money from me. Finally they agreed to give me my money back. Now they are saying they are unable to put it into my account because all the funds are being returned to them. Originally when I asked for a check they stated they were unable to so this because they started the refund electronically. Finally I spoke with a manager who was willing to send me a check. This check was supposedly sent six days ago. I still have yet to receive it. When I called about it they told me the manager was unable to be found and would call me back. Yet to receive this call...