- Report: #982159
Report - Rebuttal - Arbitrate
Complaint Review: Blue Water Gold | Ripoff Report Verified™ …businesses you can trust. Blue Water Gold’s mission to create long-term partnerships by delivering unique investments, exceptional client service. Blue Water Gold - underwater mining company with leases off coast of Nome, Alaska, using state-of-the-art dredging vessels. Processing and separating gold from concentrated sands from the ocean floor. At forefront of Alaska's modern day gold rush.
Blue Water Gold,LLCWild Basin Dr, Austin Texas Internet United States of America
Blue Water Gold REVIEW: Blue Water Gold dedicatd to total customer satisfaction. Blue Water Gold's past and current approach to business is focused on being the best underwater-mining company with leases off the coast of Nome, Alaska, using state-of-the-art dredging vessels. Processing, separating gold from concentrated sands from ocean floor. Austin, Texas – Nome, Alaska
*UPDATE: Blue Water Gold pledges their commitment to Ripoff Report Corporate Advocacy, Business Remediation and Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Blue Water Gold recognized by Ripoff Report Verified™ as a safe business service.
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EDitor’s UPDATE: Positive rating and recognition has been given to Blue Water Gold for its commitment to excellence in customer service.
Ripoff Report’s discussions with Blue Water Gold have uncovered an ongoing commitment by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any complaints or concerns. Blue Water Gold listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.
Blue Water Gold’s principal, Mr. Keith Byer, has informed us that his personal philosophy is ultimately, an informed and engaged client is our most valuable asset. [continued below]....
As a successful businessman, Mr. Byer feels it is critical to listen to his clients and respond properly. By always putting his customers first, Mr. Byer hopes to maintain Blue Water Gold as a successful enterprise both now and for many years to come.
Another top executive of the company told us that Mr. Byer’s personal business philosophy is based on the premise that "strives to add value in its operations as they understand that a successful business model is based on value-added services, and partner care”. Blue Water Gold's mission statement says it all: "Our goal is to provide our clients the best quality, value and professional excellence in the industry.” One of the other things Ripoff Report learned in the course of its review is that typical customer feedback reads: “Blue Water Gold (and Mr. Byer) truly communicate all aspects of the job in a timely and effective manner. We are very pleased with the responsiveness that he and his employees show us. They are serious about meeting commitments, and deliver on all their promises.”
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
The information provided in this report below is based on comments made by Keith Byer during an on-site inspection held by a third party verification company with no biases toward Blue Water Gold, LLC.
Blue Water Gold was formed in 2011 to purchase and/or lease acreage in Nome, Alaska for the purpose of mining gold. It is an ocean floor mining company that is seeking to recover $400 million in gold within 600 acres of property.
Investors are recruited through their website. Mr. Byer stated: “Leads other than internet come from national lead gathering centers”. They acquire investors through personal interaction via password protected areas of their website and monthly meetings. Some investors visit Nome and see the operation process. Blue Water Gold also sells to two other companies.
BLUE WATER GOLD CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS
Blue Water Gold was founded in 2011 to participate in one of the largest mineral auctons in the state of Alaska. BWG is dedicated to providing the opportunity to its prospective investors to participate in the recovery of some of the richest gold sands in the world. Blue Water Gold is committed to an open transparency policy with all of its vendors, investors and customers with 24 hour a day, 7 day a week access to its principals. Jon Keith Byer and Joel Duncan offer their personal cell phones and emails to all of their investors and vendors for open communication 7 days a week. Blue Water Gold strives to keep as much information as possible of its day to day operations, good or bad, to their partners and vendors.
"Blue Water Gold is an underwater-mining company with leases off the coast of Nome, Alaska, using state-of-the-art dredging vessels. We process and separate the gold from the concentrated sands from the ocean floor. Processing 1 to 2 ounces per hour and with over 10 million ounces recoverable, the potential recovery is in the billions.
Blue Water Gold has obtained the necessary equipment and manpower to successfully reach and recover these offshore veins of gold. We understand that Ocean Floor Mining comes with various risks that are beyond the control of the best laid plans. Therefore, we feel its imperative that everyone has access to the day to day operations of the companies mining production as well as the companies vision of tomorrow.”
BLUE WATER GOLD / Statements from the manager.
"I have seen Mr. Byer take personal interest in the system design and component selection for the operation. With his years of experience in operating some of the most reliable and largest equipment, I know that he has the best operational skills. It always gives me great pleasure to go back to our partners and show them what has been accomplished.” ~ The manager at Blue Water Gold
Blue Water Gold takes employee satisfaction seriously as well. Blue Water Gold’s team have expressed that they feel very confident doing their job. Employee feedback and surveys reveal comments such as this: "Blue Water Gold provides a very positive environment to work. Opportunities for suggestions and improvements are encouraged. Junaid is truly concerned about our contribution to the company and providing growth opportunities for us. He takes the time to listen and communicate with employees and customers." Ripoff Report was pleased to learn that Blue Water Gold’s past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.
STATED IMPROVEMENTS FROM BLUE WATER GOLD
"We are committed to providing exceptional client service — above all by delivering superior long-term performance — and by ensuring that our interests are fully aligned with those of our clients.”
Blue Water Gold recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report’s Investigation Blue Water Gold has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.
In summary, after our review, which included discussions with Mr. Byer and many of his past and current associates, Ripoff Report is convinced that Blue Water Gold is committed to quality delivery of services resulting in total client satisfaction.
Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
Blue Water Gold,LLC Joel Duncan, Keith Byer, John Byer Deceitfull practices , InternetBlue Water Gold run by Joel Duncan and Keith (John) Byer have been giving 40% of the investor dollars to outside telemarketers. Mr. Duncan and Mr. Byer have raised millions and to date have wasted money and produced nothing even close to the projected amounts of gold retrieved in Nome Alaska. Mr. Duncan had stated that the cause was Keith Byer due to his drunkiness in last seasons operations. Beware of their deceit as both especially Joel Duncan are nothing more than telemarketers with a new scheme to seperate monies from investors.
This report was posted on Ripoff Report on 12/14/2012 01:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Blue-Water-GoldLLC/internet/Blue-Water-GoldLLC-Joel-Duncan-Keith-Byer-John-Byer-Deceitfull-practices-Internet-982159. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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