- Report: #319000
Report - Rebuttal - Arbitrate
Complaint Review: Blue Water Yacht Club, Merrick NY
Blue Water Yacht Club, Merrick NY1944 Bayberry Ave Merrick, New York U.S.A.
Blue Water Yacht Club, Merrick NY BOATERS BEWARE - This Marina is run by RUDE, UNFRIENDLY, UNPROFESSIONAL, MONEY HUNGRY SHYSTERS. Your boat will mysteriously have problems! Merrick New York
*General Comment: nice as can be
*Consumer Comment: BWYC Great family run Marina
*Consumer Comment: Couldn't be happier with BWYC
*Consumer Comment: Blue water yacht club is one of the nicest marinas around
*Consumer Comment: MORE MARINAS NEED TO BE LIKE BLUE WATER YACHT CLUB
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The location is this marinas only saving grace.
I can't understand why anyone would want to keep their boat at Blue Water Yacht Club in Merrick. Since this marina had been taken over by GARYS MARINE SERVICE run by Gary and his family, they have completely lost sight that they are in business because of the people that bring their boats their for service or year round docking and storage.
Blue Water Yacht Club - AKA:
Leeward Ventures Limited
Gary's Marine Service
OSM Service Center Inc
North Atlantic Marine Service
This marina is said to be a FULL SERVICE Marina. What does that mean? It means that if you keep your boat there, they feel they are entitled to do anything and everything that pertains to the upkeep or maintenance, including detailing. Petty and cheap, they will nickel and dime you constantly.
Have a WARRANTY??? GREAT!!! They seem to think that they are "factory authorized" to do the unexpected repairs on a new boats malfunction. They will NOT let your DEALER step foot on their property. I swear they are worse than an organized crime family.
NEWER BOAT OWNERS READ THIS CAREFULLY!!!
Why do people buy new? Because they don't want breakdowns. Keep your boat at BLUE WATER YACHT CLUB and you can expect at the start of a new season after having your boat winterized, you will mysteriously have engine trouble. Why? They like to put the blame on "ethanol". But it's ok - good thing your at a "Full Service Marina" because they can fix it, at the low low price of whatever you have left in your wallet.
For what some people spend on annual property taxes, you can keep your boat at this marina, but expect to be treated like a piece of trash. The young brat that runs the office is Gary's daughter Kelly. It is almost as if Kelly's role model was Leona Helmsley. She has no patience and speaks down to customers - absolutely miserable.
Kelly's "boyfriend" Justin is the Yard Manager. Justin is worse than a cheap used car salesman. Once he gets started with an explanation as to why something is broken or not working, take a seat put on your boots and grab a shovel! When it comes to their billing, you have to triple check what your being charged for. I can assure you there will be charges added that don't apply to your vessel or the service provided!
The only people that have any sense of how to be friendly or courteous to the marinas customers are the underpaid/overworked employees that actually keep the marina running.
This definitely is the place to go, if you want to feel like you just got screwed by a high priced hooker. At Blue Water Yacht Club, it comes down to the all mighty dollar, not good old fashion values.
NOT FAMILY FRIENDLY!!!!
TAKE YOUR BOAT ELSEWHERE and save yourself aggravation.
Merrick, New York
This report was posted on Ripoff Report on 03/18/2008 12:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Blue-Water-Yacht-Club-Merrick-NY/Merrick-New-York-11566/Blue-Water-Yacht-Club-Merrick-NY-BOATERS-BEWARE-This-Marina-is-run-by-RUDE-UNFRIENDLY-319000. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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