• Report: #294412

Complaint Review: Blue World POOLS

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  • Submitted: Wed, December 26, 2007
  • Updated: Fri, February 28, 2014

  • Reported By:talbott Tennessee
Blue World POOLS
120 Interstate North Parkway East Suite426 Reno, Nevada United States of America

Blue World Pools Complaints Scam | Review INVESTIGATION: Blue World Pools commitment to 100% customer satisfaction, receives a positive report in customer support and product quality assurance. Feel safe confident & secure when doing business with Blue World Pools. Carson City, Nevada


*UPDATE.. Blue World Pools demonstrate their commitment to total customer satisfaction through the Rip-off Report Corporate Advocacy Program, the program that benefits the consumer & assures them of complete satisfaction & confidence. Blue World Pools considered to be industry experts at turn-key above ground swimming pool sales, finance, installation and service.

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SPECIAL UPDATE: May 5 2011: Blue World Pools remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Blue World Pools is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.

To date, Blue World Pools has made good faith efforts to resolve all complaints reported on Rip-off Report. Based on our experience, the member business has proven to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business.

Over time and since becoming a member, Blue World Pools has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Blue World Pools remains committed to improving customer satisfaction.

Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.

Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!

*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at editor@ripoffreport.com
 Blue World Pools is Rip-off Report Verified

Rip-off Report Investigation:

EDitor's UPDATE: Positive Rating and Recognition has been given to Blue World Pools for its Commitment to Excellence in customer service.

After an investigation by Rip-off Report, we found that Blue World Pools is actively resolving complaints and addresses contractor issues. This EDitor has reviewed the Reports regarding Blue World Pools and has found a real and dedicated effort by Blue World Pools' management team to effectively resolve past, present, and future complaints. Many of which were just misunderstandings and have now been resolved. Rip-off Report found that the number of Reports is so very small in comparison to its total number of customers. We did find some reports that may have been posted by a competitor. Some complaints came from people who did not even purchase a pool from Blue World Pools. Blue World Pools has worked with Rip-off Report to make the changes necessary to give consumers additional confidence and trust to purchase Blue World Pools' swimming pool packages. The truth is, no matter how hard any company may try, including Blue World Pools, there are bound to be a certain number of complaints. No company or individual can ever satisfy everyone, All companies will get complaints How those companies handle those complaints is what separates good businesses from the bad ones.

Rip-off Report Investigation found that Blue World Pools is fully committed to resolving all complaints quickly and doing everything possible to satisfy its customers, whatever it takes. . Blue World Pools also takes appropriate action against any of its contractors who are found to have broken Blue World Pools policies and procedures. We believe that the number of complaints against this company, whether through the Internet or other channels, is very small when put into context of its size.

More importantly, Blue World Pools executives recognizes that complaints posted on Rip-off Report (true or not) are issues that need to be addressed and if handled correctly can be valuable learning opportunities. With the feedback generated by Rip-off Report's Investigation Blue World Pools has made many changes allowing their customers a smooth approach to a complete satisfying experience when purchasing a fun and enjoyable pool. Blue World Pools has great purchasing power because they buy in such a large volume, passing on those savings to their clients the best selection at an affordable price.. ..

Most businesses would never commit themselves like Blue World Pools has to the Rip-Off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. They are a unique shining example of commitment to customer service/satisfaction in their industry.

Read more about Blue World Pools Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.

Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

===================== NOW TO THE ORIGINAL REPORT THAT WAS FILED

===================== Blue World POOLS Puts lien against home! Harrsess, damages yard, and is a constant battle to keep home!!!!! RIP OFF AND DECETIFUL Altanta Georgia

sales people make you belive and think that this is the best company when in fact if you fall for this you will have a high payment, a damage yard, pittiful looking work, and worse of all a battle on your hands to keep home. These people are con artist. harrsing phone calls and legal battles are a mess for us. still am not sure how they con me into this and what to do about it have contacted a lawyer and will stay with a lawyer to the end of this battle.

lien on home and they are tryin to make us pay in full a payment of over 12 thousand dollars on a stinking 18 by 18 pool that can be purchased for under 2 thousand. was so coned into this that I am furious with myself and about to loose home if I can not win this with a lawyer BE ware of Blue world pools...Please some one help if u can.. thanks

Got a lawyer talbott, Tennessee
U.S.A.

This report was posted on Ripoff Report on 12/26/2007 07:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/Blue-World-POOLS/Reno-Nevada-30339/Blue-World-Pools-Complaints-Scam-Review-INVESTIGATION-Blue-World-Pools-commitment-to-10-294412. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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#1 Consumer Suggestion

You asked for help

AUTHOR: F - (U.S.A.)

I have inside info and I know this business. This is a father and son run company with the son in charge. If you look at your contract if will say home office Carson City Nevada, or they use to. If you file suit against a company,most instances you must file against them in their home office city and state. True, they are Atlanta based and contract the installers and sales people, so few actual employees. They have changed their name several times as you can read here on this site.

You should have read your contract before you signed and asked questions. See who is actually the lender, who you are to make the payments to. This company has a bad rep for seizing property with liens as I heard it. Your loan must have been secured by your property, after all how does one repo a swimming pool?

In amounts over $10k, most of these home improvement loans are secured. Since you have a lawyer I am sure he has advised you what to do. The best way to pursue this is file your own law suit to counter against them. File complaints with your Tn. attorney generals office, for consumer fraud and the BBB. But, you must be able to prove your case. If your signed contract reads as I think it does, you have agreed to arbitration, without a courtroom for settlement, which means in case of suit you agree to the terms of a mediator.

Here is another way, the salesman was to have verbally read to you and your spouse if applicable, the 3 day federal receission law/right to cancel and both of you are to have signed and dated it, handed you copies the date of your contract.

In federal consumer laws, any in home sales that does not do this, the contract is void and non binding. Any financial institution that is federally regulated that lends through sales companies that do not comply, you may file a complaint against that lender for fraud as well. This is one reason these companies use independent sales contractors too. The sales person has no control over bad installation and most likely told you what he was trained to say. If he dropped his price and gave you a demo pool or show pool paper, that is just a drop, to close the deal, not binding or real. Luck
I know this pool sales business very well. They also sell for Thermo spas.
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