• Report: #255303

Complaint Review: Blue World Pools | Ripoff Report Verified Safe. Blue World Pools customers can feel safe confident & secure when doing business with Blue World Pools, commitment to total customer satisfaction, receives a positive report in customer support and product quality assurance.

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  • Submitted: Mon, June 18, 2007
  • Updated: Sun, November 03, 2013

  • Reported By:Van Buren Missouri
Blue World Pools | Ripoff Report Verified Safe
2533 N. Carson St. Suite 4925 Carson City, Nevada United States of America

Blue World Pools Review: Blue World Pools customers can feel safe confident & secure when doing business with Blue World Pools, commitment to total customer satisfaction, receives a positive report in customer support and product quality assurance. Carson City, Nevada


*UPDATE.. Blue World Pools demonstrate their commitment to total customer satisfaction through the Rip-off Report Corporate Advocacy Program, the program that benefits the consumer & assures them of complete satisfaction & confidence. Blue World Pools considered to be industry experts at turn-key above ground swimming pool sales, finance, installation and service.

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SPECIAL UPDATE: November 3 2013: Blue World Pools remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Blue World Pools is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.

To date, Blue World Pools has made good faith efforts to resolve all complaints reported on Rip-off Report. Based on our experience, the member business has proven to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business.

Over time and since becoming a member, Blue World Pools has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Blue World Pools remains committed to improving customer satisfaction. [continued below]....

.....

Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.

Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!

*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at editor@ripoffreport.com
 Blue World Pools is Rip-off Report Verified

Rip-off Report Review:

EDitor's UPDATE: Positive Rating and Recognition has been given to Blue World Pools for its Commitment to Excellence in customer service.

After an investigation by Rip-off Report, we found that Blue World Pools is actively resolving complaints and addresses contractor issues. This EDitor has reviewed the Reports regarding Blue World Pools and has found a real and dedicated effort by Blue World Pools' management team to effectively resolve past, present, and future complaints. Many of which were just misunderstandings and have now been resolved. Rip-off Report found that the number of Reports is so very small in comparison to its total number of customers. We did find some reports that may have been posted by a competitor. Some complaints came from people who did not even purchase a pool from Blue World Pools. Blue World Pools has worked with Rip-off Report to make the changes necessary to give consumers additional confidence and trust to purchase Blue World Pools' swimming pool packages. The truth is, no matter how hard any company may try, including Blue World Pools, there are bound to be a certain number of complaints. No company or individual can ever satisfy everyone, All companies will get complaints How those companies handle those complaints is what separates good businesses from the bad ones.

Rip-off Report Investigation found that Blue World Pools is fully committed to resolving all complaints quickly and doing everything possible to satisfy its customers, whatever it takes. . Blue World Pools also takes appropriate action against any of its contractors who are found to have broken Blue World Pools policies and procedures. We believe that the number of complaints against this company, whether through the Internet or other channels, is very small when put into context of its size.

More importantly, Blue World Pools executives recognizes that complaints posted on Rip-off Report (true or not) are issues that need to be addressed and if handled correctly can be valuable learning opportunities. With the feedback generated by Rip-off Report's Investigation Blue World Pools has made many changes allowing their customers a smooth approach to a complete satisfying experience when purchasing a fun and enjoyable pool. Blue World Pools has great purchasing power because they buy in such a large volume, passing on those savings to their clients the best selection at an affordable price.. ..

Most businesses would never commit themselves like Blue World Pools has to the Rip-Off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. They are a unique shining example of commitment to customer service/satisfaction in their industry.

Read more about Blue World Pools Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.

Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

===================== NOW TO THE ORIGINAL REPORT THAT WAS FILED

=====================

Blue World Pools Biggest rip-off and scam going on today! Carson City Nevada

Like others, we saw the TV ad for a nice looking above ground pool costing $349 installed. We phoned & a rep was sent out to look at our property and figure on the set-up. My wife gave out some of our personal info on the first phone call. The sales person showed up, looked over the property & began her pitch. Her name is Christine Elliott & she works the Midwest.


We told her we were interested in the Econoline model for $349. Right away she told us there was a delivery fee of $369. She also said this model was a "temporary" pool and probably would only last one or two years. She then started trying to sell us the higher priced models.

Since we are on a fixed income we told her there was no way we could pay $16,000 for a pool. She then told us if we would let people come look at our pool, they would knock off $2,000. I asked what the total pay-off price was and what the interest rate was. She got on the phone to a supervisor in Atlanta and he told me the interest was 21% and the payoff for a 3 year loan would be around $26,000.

I told my wife & the sales person that I was totally against buying this pool & putting up my property as collateral for the financing.

My wife went against my advice & signed the contract after the guy in Atlanta lowered the price to $8,000. Payments to be $212 for 36 months. None of this was spelled out in the contract, only figures on a scratch pad. We were told that we had 3 days to cancel the contract if we wanted to.

My wife called Atlanta the next day to cancel the contract & was told the person she needed to talk to was out of the office. This was on a Friday. She called again Monday & was put off again. A Mr. Allen Shenker finally called back on Wed. & told us we were past the 3 days and couldn't cancel. After some discussion, he said we could cancel but it would cost us $4,000.

On Mon. 6-18-07 I called the FTC, the Attorney General of Nevada, the Attorney General of Missouri & the Attorney General of Georgia & filed consumer complaints. I also called the finance company that Blue World uses & told them I wasn't going to accept shipment of the pool & I wasn't going to pay for it.

Then, I called Mr. Allen Shenker & told him I wasn't taking shipment on the pool & wasn't going to pay for it. When he started shouting, I hung up on him. He called right back, but I let the answering machine talk to him.

If there are any lawyers suing Blue World Pools or a class action going on against them, I would gladly join in.

Ivan Van Buren, Missouri
U.S.A.


This report was posted on Ripoff Report on 06/18/2007 05:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Blue-World-Pools-Ripoff-Report-Verified-Safe/Carson-City-Nevada-89706/Blue-World-Pools-Biggest-rip-off-and-scam-going-on-today-Carson-City-Nevada-255303. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 Author of original report

Keep up the reporting.

AUTHOR: Ivan - (U.S.A.)

Hey Cathy,
It sounds like you are right. Let's all keep up the reports & don't forget to FILE A REPORT WITH THE ATTORNEY GENERAL IN GEORGIA where their headquarters is.
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#2 Consumer Comment

ALL POSITIVE POST HERE MUST BE FROM BLUE WORLD POOLS

AUTHOR: Cathy - (U.S.A.)

THINK ABOUT IT!!!!! WHY WOULD ANYONE THAT IS SO PLEASED AND HAPPY WITH THEIR POOL BE LOOKING ON RIPOFFREPORT.COM. I WOULD BE IN MY POOL, NOT INSIDE LOOKING UP COMPLAINTS. WE MUST HAVE THEM WORRIED OR THEY WOULD NOT TAKE THE TIME TO READ THESE COMPLAINTS.

WE MUST BE DOING SOMETHING RIGHT!!!!!!
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#3 Author of original report

Sounds like Dave's right

AUTHOR: Ivan - (U.S.A.)

Hey Dave I kinda thought the same thing about the shills. I'll bet you are totally right.
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#4 Consumer Comment

Anyone Noticed?

AUTHOR: Dave - (U.S.A.)

That the people that are defending Blue World sound alike? Grand, Gala, Wonderful. Nobody talks like that. I agree. These posts are shills of Blue World. Some of them even misspelled words on purpose just to seem like real people. I'm not buying it. I will be installing a pool soon, and I know who I'm not going to call.
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#5 Consumer Comment

Anyone Noticed?

AUTHOR: Dave - (U.S.A.)

That the people that are defending Blue World sound alike? Grand, Gala, Wonderful. Nobody talks like that. I agree. These posts are shills of Blue World. Some of them even misspelled words on purpose just to seem like real people. I'm not buying it. I will be installing a pool soon, and I know who I'm not going to call.
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#6 Consumer Comment

Anyone Noticed?

AUTHOR: Dave - (U.S.A.)

That the people that are defending Blue World sound alike? Grand, Gala, Wonderful. Nobody talks like that. I agree. These posts are shills of Blue World. Some of them even misspelled words on purpose just to seem like real people. I'm not buying it. I will be installing a pool soon, and I know who I'm not going to call.
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#7 Consumer Comment

Anyone Noticed?

AUTHOR: Dave - (U.S.A.)

That the people that are defending Blue World sound alike? Grand, Gala, Wonderful. Nobody talks like that. I agree. These posts are shills of Blue World. Some of them even misspelled words on purpose just to seem like real people. I'm not buying it. I will be installing a pool soon, and I know who I'm not going to call.
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#8 Consumer Comment

enjoy the good effects

AUTHOR: Quanah - (U.S.A.)

getting a blue world pool installed was my son's idea. basically he saw his friend's parents getting a blue world swimming pool installed and that is when he requested us to get one installed at the back yard of our house too. initially my husband and me were a little reluctant, as we thought that it might cost us alot. but then we did manage to call up one of one of the blue world pool dealers who helped us in getting accurate information about the pool and the cost and the all the other minute details.

once we understood these details we went in to get the pool installed and since then we have been having a grand time swimming in our own personalized swimming pool. infact the best thing is that now we can arrange for small poolside gatherings and this is great fun.......so i would suggest that simply go in for blue world pool and enjoy the good effects of the pool.........
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#9 Consumer Comment

life rocks with blue world pool

AUTHOR: Alicia - (U.S.A.)

I got my blue world pool a month back. the experience was thoroughly porfessional. I gave a call to the blue world pool dealer and immediately a representative was sent to my place to fix in the pool. the pool fixing session was apparently a hassle free session. it just didnot bother me or my family memebers. once the pool was fixed i have been having a gala time and at the sametime my family also seems to be having a nice time.

blue world pool has helped to give me a nice time as i never found time to swim and relax after office. after coming back from office i felt too lazy to go to the near by swimming pool. but now with blue world at the backyard of my house, i find ample time to indulge in swimming and then relaxing.

blue world pool has actually done miracles as now i indulge in water exercises and have a good reason to be fit and fine.
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#10 UPDATE EX-employee responds

Blue World Pools thinks there above the law!!!!!

AUTHOR: Cheryl - (U.S.A.)

I guarantee the reponse about the family purchasing a pool and it being a pleasant experience has been fabricated by someone working at their home office in Atlanta Ga.!! I should know, along with many ex-employees who were never paid their comissions they earned. I can not tell you all the phone calls we have received from frantic people we sold pools to!! I want consumers to know the salespeople were scammed also... We found out from one of their inside closers they don't expect a sales rep to last more than 30 days...We spent our own money on running leads all over the place..We all would receive a $500.00 check every 2 weeks.....

Listen....to all consumers who have been ripped off...Don't let them bully you!
It is a scam...Their all about threats...Don't let them scare you...

The people working for Blue World Pools, may be sitting back and laughing.. and I say they better enjoy the rest of this pool season...Because I Guarantee before they start scamming consumers and salespeople next pool season.. This country will be well informed....So...Blue World Pool.. enjoy your last cruise this winter on the money of innocent victims... We all hope you drown!!
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#11 Consumer Comment

the wonders of blue world pool

AUTHOR: Lisa - (U.S.A.)

I got a blue world swimming pool after one of my friends ordered one for her family. it actually did wonders. Her kids enjoyed the whole thing and had a blast in the swimming pool. It seemed like blue world pool helped them to create a world of their own. Seeing this I also decided to get a blue world pool for my family.

My husband loved the whole idea and we immediately contacted them. The service they delivered was incredible and the price of the pool was also competetive. My kids are having an amazing time since we got them the pool and my husband seems to be living for it. Come weekend and he makes sure that a family and friends gathering is planned out by the poolside.

blue world pool has actually done wonders for us and I am sure that anyone who got the pool must be having a wonderful time.
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#12 Author of original report

Blue World Pools

AUTHOR: Ivan - (U.S.A.)

Surprise --- Surprise ! Yesterday in the mail, I got a full refund of our deposit --- $200. I guess it did some good to contact the Attorneys General in several states, plus the FTC with complaints against Blue World Pools. There was no letter of explanation, just REFUND typed on the check. If you feel you have been scammed or ripped off, don't hesitate to contact every official you can think of. BWP did threaten to put a lien on our property, etc. Guess they figured it just wasn't worth it.
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