- Report: #422036
Report - Rebuttal - Arbitrate
Complaint Review: Blue Yellow Book
Blue Yellow Book20533 Biscayne Blvd Suite # 635 Aventura, Florida U.S.A.
Blue Yellow Book Big Time Scam Artists! Aventura Florida
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I reiterated we do not want this listing, did not authorize this listing and to please cancel. She said she had our President & CEO's voice authorization for this and I asked for it. This is not our business practice and that we never give authorization for anything unless in writing. She could not provide it.
I firmly stated I wished to cancel and was not going to pay $698. She said I had to go through verification and then cancellation. I was flipped back and forth several times between two people because I kept having questions. In the end they said they needed to send me an invoice and then I could cancel.
I received the invoice January 23, 2009. I called the phone number on the invoice and tried to cancel. Then I get the run around again. Have to go through verification, then get your invoice, and then a cancellation number. After several heated minutes, I finally just hung up. They called back several times, and I warned everyone in our office to ignore the phone call.
Today, February 9, 2009, I received a call from a gentleman ready to do the same thing again. I got into a heated discussion with him and asked for a manager but he would not transfer me. Finally I told him I wanted a cancellation invoice within 5 business days or I was going to refer to legal counsel. I also stated he better not refer us to collection for the $698.
I hope you do not have to go through this. It's harrassing, a waste of everyone's time, and worth the 700 bucks to go to legal if they do not stop the calls.
Yakima Valley Visitors & Convention Bureau
This report was posted on Ripoff Report on 02/09/2009 01:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Blue-Yellow-Book/Aventura-Florida-33180/Blue-Yellow-Book-Big-Time-Scam-Artists-Aventura-Florida-422036. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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