- Report: #1082478
Report - Rebuttal - Arbitrate
Complaint Review: BlueAnt Wireless
BlueAnt Wireless, Select State/Province Australia
BlueAnt Wireless Failure to honor warranty Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I bought the BlueAnt Wirless Commute Car Kit on November 29, 2012 with a one year warranty. It stopped working July 2013. I contacted company online and was told to make sure it was charged. I said the unit was charged, it is a problem with the on/off switch, but they insisted I charge it with wall charger, then in the car, then with USB through commuter. This of course made no difference since the on/off switch was broken. They finally agreed and said to fill in the online form to receive a replacement. I did so but never heard from them. I then sent an email and was told to submitt proof of purchase, which i did again, and to wait 10 -14 business days for my replacement unit. Time passed, no unit, so I emailed them again and was told it would take another 3 - 10 business days. When that passed, i was told to give them until Friday to receive my replacement. That was yesterday and no unit.
All they need to do is honor their warranty: either a refund or a new unit.
This report was posted on Ripoff Report on 09/07/2013 06:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/BlueAnt-Wireless/Select-StateProvince/BlueAnt-Wireless-Failure-to-honor-warranty-Internet-1082478. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.