- Report: #1023959
Report - Rebuttal - Arbitrate
Complaint Review: BlueBird Amex
BlueBird Amex Bluebird lies on how to use their card Internet
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I did a follow up call regarding the hold placed on my card when after speaking with 5 different reps and got 5 different answers NOTHING was settled Bluebird still has a hold for 244.81 Enterprise has settle my account as they do it's Bluebird when I spoke with Bluebird management I was advise that Bluebird is NOT meant for purchasing Gas (to pay at the pump $50-$100 hold will be place on-top of the actual gas price), Rental Cars (15% additional of your total on hold), or Hotel transactions (20-40% additional of your total on hold). They are meant for daily charges and nothing more but when you speak with Bluebird reps you can use the card for anything you like.
My favorite lie from Bluebird depending on whom you talk to will determined when the holds will be release and money put back on your card but except 7 business day hold on transactions listed above but bluebird will say it's the merchant not them placing the hold.
This report was posted on Ripoff Report on 03/05/2013 02:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/BlueBird-Amex/internet/BlueBird-Amex-Bluebird-lies-on-how-to-use-their-card-Internet-1023959. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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