- Report: #1020991
Report - Rebuttal - Arbitrate
Complaint Review: BlueGreen Resorts
BlueGreen Resorts301 Bypass Road Willaimsburg, Virginia United States of America
BlueGreen Resorts Williamsburg, VA. Sara Owens, Quality Assurance Specialist Smooth Talking Snake Saleslady Willaimsburg, Virginia
My Cohabitant and myself purchased a share of BlueGreen on July 30, 2012. We came away with the lowest investment in the Resort $7,000 worth with a downpayment of $1,100.00. Plus that "free" trip to Colonial Williamsburg was another $100.
Everything was fine until our first payment was due, no coupon book had arrived that we where promised. Our account on the BlueGreen web site would not take a payment either. It stated our account was paid in full. After many calls, and the typical pass around to everyone in the company because they could not help me, I finally came across some person that promised my booklet "was in the mail'. Along with paying a fee to pay my monthly bill.
Today this is February 27, 2013 and my booklet "is still in the mail". Excuse after excuse for why I haven't received my "magical booklet". One excuse was it was returned and I have lived here for 15 years!!
BlueGreen doesn't have a problem calling me every month for a payment and a "fee" to pay it. I received my monthly call today, I am feed up with this incompetent company and their "fee". I told the guy today to shove my paperwork. They have defaulted our contract due to broken promises. I also have maintence fees that I was told at signing that would be voided. As of now I am locked out of any use of Bluegreen resorts until I make my account current. This company will suck every dime out of you as long as you let them. I wish someone would file a class action suit against them, I would like my money back.
This report was posted on Ripoff Report on 02/27/2013 10:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/BlueGreen-Resorts/Willaimsburg-Virginia-23185/BlueGreen-Resorts-Williamsburg-VA-Sara-Owens-Quality-Assurance-Specialist-Smooth-Talkin-1020991. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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