• Report: #1020991

Complaint Review: BlueGreen Resorts

  • Submitted: Wed, February 27, 2013
  • Updated: Wed, February 27, 2013

  • Reported By: Phoebe Bane — Roanoke Virginia United States of America
BlueGreen Resorts
301 Bypass Road Willaimsburg, Virginia United States of America
  • Phone: 757 564 4901
  • Web:
  • Category: Resorts

BlueGreen Resorts Williamsburg, VA. Sara Owens, Quality Assurance Specialist Smooth Talking Snake Saleslady Willaimsburg, Virginia

*Consumer Comment: Stay away from Bluegreen - money pit

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I was approached during a trip to Bass Pro shop, to accept a "free" trip to BlueGreen in Colonial Williamsburg VA. This was described as a Bass Pro joint partnership with BlueGreen Resorts. I wish I had never went shopping that day.

My Cohabitant and myself purchased a share of BlueGreen on July 30, 2012. We came away with the lowest investment in the Resort $7,000 worth with a downpayment of  $1,100.00. Plus that "free" trip to Colonial Williamsburg was another $100.

Everything was fine until our first payment was due, no coupon book had arrived that we where promised. Our account on the BlueGreen web site would not take a payment either. It stated our account was paid in full. After many calls, and the typical pass around to everyone in the company because they could not help me, I finally came across some person that promised my booklet "was in the mail'. Along with paying a fee to pay my monthly bill.

Today this is February 27, 2013 and my booklet "is still in the mail". Excuse after excuse for why I haven't received my "magical booklet". One excuse was it was returned and I have lived here for 15 years!!

BlueGreen doesn't have a problem calling me every month for a payment and a "fee" to pay it. I received my monthly call today, I am feed up with this incompetent company and their "fee". I told the guy today to shove my paperwork. They have defaulted our contract due to broken promises. I also have maintence fees that I was told at signing that would be voided. As of now I am locked out of any use of Bluegreen resorts until I make my account current. This company will suck every dime out of you as long as you let them. I wish someone would file a class action suit against them, I would like my money back.

This report was posted on Ripoff Report on 02/27/2013 10:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/BlueGreen-Resorts/Willaimsburg-Virginia-23185/BlueGreen-Resorts-Williamsburg-VA-Sara-Owens-Quality-Assurance-Specialist-Smooth-Talkin-1020991. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Stay away from Bluegreen - money pit

AUTHOR: HeatherSTL - ()

Wow, I'm so sorry to hear your troubles. I wouldn't be surprised if Bluegreen shows up on your credit report for late payments/miss payments - bluegreen can and will ruin your credit if you let them. I too went on the sales pitch but backed out at the last minute after googling bluegreen and then reading a couple horror stories. I feel bad for anyone who gets sucked into this whole thing. My thoughts are - it's a money pity (and scam)... Sure there are people who will tell you they love Bluegreen but I'm happy I declined the offer. 

My brothers fiancé's parents are bluegreen owners and they HATE it. They got sucked in years ago and now struggle to pay the fees (that keep increasing each year). They do use their points and go to the same place each year but it's nothing fancy. If you take in what they pay to bluegreen, they could go to the same places for less....
Here are some red flags after going thru the sale pitch and reading reviews online- 
- initial cost. We were told anywhere from 15,000-30,000 upfront
- annual dues/fees. These can change at anytime and you must pay or you're not awarded points. We were quoted around $700 a year for fees for one of the lowest packages! 
-no airfare is included
Recap: with the large investment upfront, plus annual fees, and NO airfare, it just doesn't make sense to me. I'm sure some people use it to their advantage but I'm so thankful I passed.
- financing - we were told we could finance the large upfront costs at around 18% interest!
-they want you to "grandfather" your kids in and say things like "it's a tax write off" - its more like, you can't get rid of it even after you die because you got your kids involved (it's passed to your kids, they have to pay the fees then!) I also doubt that it's a tax write off. I have read other reviews stating they couldn't write anything off.  
-they say their resorts all over the world are top class. I don't believe this for a second! I have read countless reviews of the "dumps" people have stayed at and learned that members usually get the crappiest rooms! Just use Vegas as an example - bluegreen says they have two "resorts" there - they aren't even on the strip! You mean to tell me, a huge company like bluegreen doesn't even have hotel on the Vegas strip? They don't! Look up some of their hotels/resorts on TripAdvisor - they are NEVER rated in the top 10.. Again, another lie by Bluegreen - they make you think you're staying at the best of the best- not true!
- look up "bluegreen club 36" in las Vegas on tripadvisor- it's rated #118 of 271 hotels in Vegas- that's terrible! The place is a dump but bluegreen makes you think they have "resorts" everywhere - another LIE! You can read reviews from actual timeshare owners on tripadvisor- they say for themselves - the place sucks!
- Here's another example - Bluegreen Fountains Resort in Orlando, FL.. It's rated #77 of 328 hotels... Does anyone see the problems I see? If I'm paying 15000 upfront, I'd at least like nice hotels that have good ratings! 
- if bluegreen had true "resorts" that ranked in the top 10 on Tripadvisor then I'd be willing to have nicer things to say- but they won't and never will.. You know why? Because people keep paying thousands to sign up and someone is getting very rich (remember money makes the world go round) this money, if any, actually goes toward your stay at these places.. It's all a scam.
-I have read hundreds of reviews of people stating they can't get into the hotel or resort of their choice! I believe this claim after waiting 8 months to get into Big Cedar.
- I know some members personally that bought years ago and they said its the worst thing they have ever bought. Yes they use their points, and go to the same dump each year, it would be cheaper NOT to go thru Bluegreen!
-Points - say you have your points and find a resort but Bluegreen says its not available - I can almost bet that if you search online for the same dates (Expedia) there are rooms available! This should piss off Bluegreen members at all costs! Imagine paying thousands, having to wait for your points (because you can't book until you receive your points) and then your hotel of choice is booked thru Bluegreen (but available to everyone one via the Internet) ...
-Using points- Example: say you're awarded your points each year in May, now say you want to take a trip in July (same year). You can't book your July trip until you have the points in your account so by the time you get your points in May - the hotel you're looking at is probably already booked two months later. This is a SCAM! Who wants to worry about this or try to book 1-2 years in advance? NOT ME! 
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