• Report: #986676

Complaint Review: Bluebird American Express Prepaid

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  • Submitted: Mon, December 24, 2012
  • Updated: Tue, December 25, 2012

  • Reported By: teegal — Virginia Beach Virginia United States of America
Bluebird American Express Prepaid
Internet United States of America

Bluebird American Express Prepaid Missing Money Internet

*Consumer Comment: I'm having the same problem.

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Don't get this card; I've never seen a prepaid card where you end up in the negative and no one can give you an answer as to why, I thought that was the point of having a prepaid card so you would not overdraft.

This report was posted on Ripoff Report on 12/24/2012 04:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bluebird-American-Express-Prepaid/internet/Bluebird-American-Express-Prepaid-Missing-Money-Internet-986676. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

I'm having the same problem.

AUTHOR: ClassickWorld - (United States of America)

Looked at my transaction history and I was -$268 dollars. I immediately called Blue Bird Amex. They kept putting me on hold and transferring me to this person and that person until someone had hung up on me. So there I had been on the phone for 54 minutes without a soltion and I get a hang up? I had to figure it out myself why I was in the negative. Comes to find out, they have been charging me TWICE for every WalMart and Kmart purchase I made. I called back and they said it was a new issue in the system and gave me a ticket number. Right now as of 12/25/2012 12:41 pm I am waiting for my money to be refunded back on to my account.

Bottom line is Blue Bird's customer service sucks, and the only time that I will be ever using this card again is to send money to other Blue Bird customers in my family... since it's FREE.
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