- Report: #1142292
Report - Rebuttal - Arbitrate
Complaint Review: Bluebird American Express
Bluebird American Express THIS COMPANY IS FULL OF SH&% Internet
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American Express Bluebird card is full of CRAP!! When I first got the card I was fine for maybe the first 6 months. On Friday the 25 I went to an ATM machine to with draw some money out of it. It said unable to disperse transaction. I said well ok maybe its because I treis to take too much out because sometimes it gives you a limit as to how much you can get out. So I tried another amount it said Sorry we are unable to complete this transaction try again later. So I decided to go to the store and get cash back. My card was declined, I tried again at another store and it declined again. So I look on my phone at my balance and I see that I went from having almost 700 to -16.95 in my account. So I call American Express and they tell me that they are having problems with the ATM and that I have to wait 10-30 days before I can get my funds. UNACCEPTABLE! So then I was told by a girl named Alicia to fax the info to an incorrect fax number in order to recieve a temporary credit. Do I had to talk to somone else who gave me another fax number named albet who continued to tell me that they didnt recieve my fax until after I asked to speak to a manager. To make a long story short these people are telling me that I have to wait 10-45 days for a possible temporary credit to my account. Isnt the point of a temporary credit to the account to give you the credit and if they feel like you are at fault they will take the money back from you? All I have to say is if you enjoy having money dont use these pople because they will take all ya money and give you a BS runaround. I am EXTRMELY pissed...
This report was posted on Ripoff Report on 04/28/2014 09:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bluebird-American-Express/internet/Bluebird-American-Express-THIS-COMPANY-IS-FULL-OF-SH-Internet-1142292. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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