- Report: #1008960
Report - Rebuttal - Arbitrate
Complaint Review: Bluebird by American Express
Bluebird by American ExpressInternet United States of America
Bluebird by American Express POOR CUSTOMERSERVICE...TOO MANY ACCOUNT GLITCHES, Internet
Since there was no transaction that could be seen by "John," I was told to give them a few days and if the matter was not resolved, I should call them back after they have had a chance to check with their "technical department." This was the same speech given to me 2 more times when I called to resolve the matter. Their "technical issues" resulted in my account having a negative balance.
When I called to try to resolve this matter with a supervisor, "Charmagne," I was yelled at, spoken to in a VERY condescending manner, and told I was lying. I have never experienced such grief dealing with a company that is SUPPOSED to be a part of one of the leading credit card companies in the world. The two representatives I spoke with today, "James" and "Charmagne" were INCREDIBLY rude and Bluebird needs some IMMEDIATE revamping before they EVER allow anyone in this world to get a prepaid debit card from them. STAY AWAY FROM BLUEBIRD by American Express!
This report was posted on Ripoff Report on 02/05/2013 12:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bluebird-by-American-Express/internet/Bluebird-by-American-Express-POOR-CUSTOMERSERVICETOO-MANY-ACCOUNT-GLITCHES-Internet-1008960. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.