- Report: #1008960
Report - Rebuttal - Arbitrate
Complaint Review: Bluebird by American Express
Bluebird by American ExpressInternet United States of America
Bluebird by American Express POOR CUSTOMERSERVICE...TOO MANY ACCOUNT GLITCHES, Internet
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Since there was no transaction that could be seen by "John," I was told to give them a few days and if the matter was not resolved, I should call them back after they have had a chance to check with their "technical department." This was the same speech given to me 2 more times when I called to resolve the matter. Their "technical issues" resulted in my account having a negative balance.
When I called to try to resolve this matter with a supervisor, "Charmagne," I was yelled at, spoken to in a VERY condescending manner, and told I was lying. I have never experienced such grief dealing with a company that is SUPPOSED to be a part of one of the leading credit card companies in the world. The two representatives I spoke with today, "James" and "Charmagne" were INCREDIBLY rude and Bluebird needs some IMMEDIATE revamping before they EVER allow anyone in this world to get a prepaid debit card from them. STAY AWAY FROM BLUEBIRD by American Express!
This report was posted on Ripoff Report on 02/05/2013 12:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bluebird-by-American-Express/internet/Bluebird-by-American-Express-POOR-CUSTOMERSERVICETOO-MANY-ACCOUNT-GLITCHES-Internet-1008960. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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