- Report: #324663
Report - Rebuttal - Arbitrate
Complaint Review: Bluegreen Resorts
Bluegreen Resorts4960 Conference Way North, Suite 100 Boca Raton, Florida U.S.A.
Bluegreen Resorts Rude and unprofessional Boca Raton Florida
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
My appointment was at 12:45PM... I arrived at 12:35 and completed the paperwork, got something to eat and drink, and sat down at the table... At about 1:15, a few associates came into the room and sat with other guests. I went to the check-in desk and explained that I had been scheduled at 12:45 and had been waiting for quite a while. I told her, in a calm voice, that as a businessman I judged others by their honesty and service and that I was not pleased by the service I had been getting. The receptionist brought a man to the desk, which I later identified as Mr. Steve Phelps, and I started to tell him what my problem was. He told me, "Hush." When I tried to talk, he said I was creating a scene and that if I didn't sit down and be quiet, he would make me leave. I asked if I could tell him what my problem was and he replied, "I don't have time to talk to you. I am the sales manager here and I am too busy." I asked him if he could tell me who his supervisor was, and he said he didn't have one because he was "the boss of the whole place".
I told more about my unpleasant experience and explained that the service I got did not coincide with what the corporation published on their web site. I also said that I did not desire or expect any additional compensation for what happened, but hoped that something would be done concerning Mr. Phelps' unwarranted and unprofessional actions.
I sent copies of the letter to the President of Bluegreen Resorts, the Vice President of Sales and Marketing, and the Chief Human Resources Officer. The letter was sent a month ago and I have not heard anything back. The best thing about the experience is that the actions of the Sales Manager kept me from investing in the resort, although I had plenty of money to do that. After reading the other reprots on Bluegreen on this web site, I am glad I decided to have nothing to do with them.
After all this happened my fiance, who is a management consultant, reported to me that she had a previous encounter with Bluegreen and noted that they were sadly in need of managment training. Obviously their unprofessionalism and indifference go all the way to the top.
This report was posted on Ripoff Report on 04/08/2008 05:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bluegreen-Resorts/Boca-Raton-Florida-33431/Bluegreen-Resorts-Rude-and-unprofessional-Boca-Raton-Florida-324663. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.