- Report: #221992
Report - Rebuttal - Arbitrate
Complaint Review: Bluegreen Resorts
Bluegreen Resortsbluegreenonline.com Gatlinburg, Tennessee U.S.A.
Bluegreen Resorts Fraudulent, scam artists, new members orientation does not exist. It is simply a ploy to get you in to buy more points. Gatlinburg Tennessee
I perceived a conference room full of new owners and a presentation with a Q & A session. This never happened. We were corraled into a tiny office with a sales rep--David Wennerholm and told we would not be able to go anywhere with the 6000 points and we needed to purchase 20000 points, especially because we had shared we were planning a trip to Korea this summer and had noticed there were places available on Cheju Island in Korea via RCI. The sales rep stated we MUST have 20000 and that all 20000 will be deposited immediately into our account when we upgraded. And that this would ensure we could go to Cheju Island. Well, we can't. They only deposited 10000 points and said the rest would be deposited on our purchase anniversary date which would be too late as we have been trying for 6 months to book 4 nights in 4 different US locations and can't even get that.
I came home from this "new members' orientation" physically sick, unable to sleep and very, very angry. My husband and I told the sales rep at least 6 times, no. Why would we purchase more of something that we haven't even used yet? Our 2 year old son said to me finally, "Mommy, man yelling."--referring to the sales rep's loud booming voice. It was suppose to be 90 minutes of a new member orientation but it ended up being a 4 hour bullying session where we were literally forced to stay in his office against our will. We finally signed just to get the hel out of there and have tried to make the best out of a horrible situation but we can't book anything anywhere for anything. I don't know how David Wennerholm and the other employees can wake up and look themselves in the morning. The sales rep David Wennerholm told us what a great Christian he was--the worst kind obviously--the kind that thinks he can screw people for a living and that he can still get into heaven because he goes to church every Sunday. KKK members also belong to church! Beware!!!
By the way, I have tried to call many, many times and have not yet been able to get through.
This report was posted on Ripoff Report on 11/24/2006 12:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bluegreen-Resorts/Gatlinburg-Tennessee/Bluegreen-Resorts-Fraudulent-scam-artists-new-members-orientation-does-not-exist-It-is-221992. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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