• Report: #267621

Complaint Review: Bluegreen Resorts

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  • Submitted: Wed, August 15, 2007
  • Updated: Wed, August 15, 2007

  • Reported By:Grosse Ile Michigan
Bluegreen Resorts
4960 Conference Way North, Suite 100, Boca Raton, Florida 33431. Novi, Michigan U.S.A.

Bluegreen Resorts Total Misrepresentation at sign-up ripoff Novi Michigan

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At the presentation we told them, Jeff Pennell, we would sign-up if they can ensure us there would be no problem getting a place in CanCun Mexico the second week of January. The "manager" took a least 20 minutes to have "reservations" review the availability of places in Can Cun and assured us there would be no problem getting a room in mid-January.

When we contacted RCI the internatioanl branch for Bluegreen adn were told there is nothing available, the RCI international representative voiced his concern that they often receive calls from BlueGreen clients that have been given this same false information regarding availability.

After filing a complaint and requesting cancellation of our contract due to dishonest representation, it took over 2 months to get any reponse which was "there is no way out of the contract".

Their lack of honesty, the insulting attitude we received from Susan Karringan assistance on this matter, the difficulty in getting a response to our concern apparently mirrors Bluegreen's lack of integrity and corporate lack of customer concern.


Brenda
Grosse Ile, Michigan
U.S.A.

This report was posted on Ripoff Report on 08/15/2007 06:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bluegreen-Resorts/Novi-Michigan/Bluegreen-Resorts-Total-Misrepresentation-at-sign-up-ripoff-Novi-Michigan-267621. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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