- Report: #761085
Report - Rebuttal - Arbitrate
Complaint Review: Bluepay. Inc
Bluepay. Inc184 Shuman Boulevard # 350, Naperville, IL 60563 Chicago, Illinois United States of America
Bluepay. Inc ILLEGALBUSINESS PRACTICES THAT WILL HURT YOUR BUSINESS Chicago, Illinois
*Author of original report: These claims by BluePay are absolute lies
*UPDATE Employee: Response to Mr. Marinov
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LIKELY ILLEGALBUSINESS PRACTICES THAT WILL HURT YOUR BUSINESS
In short, Bluepay INC. contacted my bank without notifying
me first and suspended my entire business account! In addition, they are
holding onto $4912.02 that I processed with their companybut have neither
released the funds to me, nor refunded the money to my clients. This is $4912.02
that I worked for, and yet they are keeping it for themselves! This has
to be illegal, so I know that I will eventually get the funds releasedbut
making them do so is only a waste of my time. And this is time that I should be
spending on my business, not on fighting these reprehensible business
I have included more details about the experience I went
through with Bluepay INC. below so that you can see why I absolutely recommend
that you DO NOT DO BUSINESS with them:
I have been a business owner for 11 years, and I signed up
with Bluepay INC. in July 2011. I then
processed about $4912.02 with them. About three weeks later, I went to the bank
that I have been banking with for 15 years. When I went to the window, the
clerk told me that my entire account had been frozen. The first thing I thought
was that somebody had hacked into my business bank account, and I was so
worried and stunned I thought that I might have a heart attack. Since I have
been banking with them for 15 years, they were definitely trying to help me,
and one of the officers stepped in right away and started making phone calls to
find out what was going on.
It turned out that without even calling me, Bluepay INC.
incorrectly reported to my bank that I was making fraudulent transactions, and
my entire bank account was frozen. Once my bank discovered what had happened,
they immediately released my accounts fundsthough not the $4912.02 that I had
processed with Bluepay INC..
I went right back to my office and called Bluepay INC.. My
first question was how they can possibly do something like this without even
calling me. I spoke with George Jackson, who lied to me and told me that it
wasnt Bluepay INC. who had done this. He then asked me for the receipts of the
transactions that they had processed. I
provided all of the requested information immediately and also attached my
business license. When I called to confirm that
he had received all of
the information, he assured me that he had everything and would get back
to me the next day. Of course, I didn't receive a call.
So on the next business day I sent him
an email and left him a voicemail. A couple of hours later George Jackson
called me and told me that my account was suspended. Based on my experience
with the fact that they had incorrectly reported to my bank that I was
making fraudulent transactions and also had my entire bank account frozen, I
told him I didnt want to do business with them anyway. However, I told him
that I expected the $4912.02 I processed with them to be released to me. He gave me a vague responseafter which I still
didnt know what would happen with my money.
Soon after, I called him again and demanded that he very
clearly tell me what would happen with my money that they had processed. Again,
he gave me unclear responses. Then, I flatly told him that if they didnt
refund the money to my clients or post it to my bank account, I would call all
of my clients and have them cancel the charges I had processed with themand if
Bluepay INC. gave me a hard time about refunding or releasing my money, I would
Three hours later, I saw on my bank statement that the money
had been placed on hold for one month and an investigator had been assigned to
look into these transactions. So my money has
still not been refunded or released.
The irony here is that Bluepay INC. reported me of
having fraudulent transactions, when they are the ones who have
processed my clients cards but are keeping the money themselves!! If this
isnt a fraudulent business practice, I dont know what is!
Clearly, Bluepay INC. doesnt deserve anybody's business, and I am
urging anyone who reads this review to think hard before doing business with
This report was posted on Ripoff Report on 08/04/2011 05:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/Bluepay-Inc/Chicago-Illinois-60606/Bluepay-Inc-ILLEGALBUSINESS-PRACTICES-THAT-WILL-HURT-YOUR-BUSINESS-Chicago-Illinois-761085. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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