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  • Report: #974789

Complaint Review: Boat-tec.com

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  • Submitted: Wed, November 28, 2012
  • Updated: Wed, November 28, 2012

  • Reported By: Michigan Resident — Saint Joseph Michigan United States of America
Boat-tec.com
1945 NW 18th St Internet United States of America

Boat-tec.com Took payment, then said no longer carried the item although it has been listed as "available " on their website, Internet

*REBUTTAL Owner of company: The only one ripping somebody off is Alan Huard

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Wednesday  11/28/12 

Boat-Tec.com
Mr.  William T Huggins or to whom it may concern, 

It is apparent that you have taken my money and have no intention of delivering the merchandise that I purchased. Your response to my request that you ship me the Fusion Digital Marine Class DAmplifier - 1600W 5 Channel that I paid for, of "  At this time we do not offer the Digital Marine Class D Amplifier - and as we do not offer this product we are not able to ship it to you." is at best ignorance of your own inventory at worst a deleberate attempt to defraud. For that reason I have contacted those agencies that I was able to identify as having interest in investigating attempts to defraud the public. I have sent the documentation listed below (items 1-13 plus this cover letter) to;  

Pam Bondi
Office of the Attorney General
PL-01 The Capitol
Tallahassee, Florida 32399-1050

Michigan Attorney General 
Consumer Protection Division
525 W. Ottawa Street, 1st Floor
P.O. Box 30213
Lansing, MI 48909
(517) 335-0855
(517) 373-1140 Complaints

The Internet Crime Complaint Center (IC3)
(The IC3 is a partnership between the Federal Bureau of Investigation (FBI) and the National White Collar Crime Center (NW3C).

Federal Trade Commission 
600 Pennsylvania Avenue, NW
Washington, DC 20580
(202) 326-2222

The Federal Trade Commission, the nation's consumer protection agency, collects complaints about companies, and business practices. The FTC enters all complaints it receives into Consumer Sentinel, a secure online database that is used by thousands of civil and criminal law enforcement authorities worldwide.

The Better Business Bureau (through their  Online Complaint System)

Additionally, Amazon.com is tracking our e-mail correspondence which serves to document your response to my complaints. 

My grievances in this matter have also been posted in several consumer watchdog websites. i.e. "The Rip Off Report" http://www.ripoffreport.com

All of the information here has also been sent to...

 William T Huggins                         Managing Member at Boat-Tec Company, LLC Boca Raton, FL
 2015 Bonnie St. 
 Boca Raton Fla. 33486 
 Phone 561 544-1678

in the hope that perhaps one of your Managing Members would like to be informed as to how administration  is handling customer complaints. 

Index of documentation:

  1) Original web search results showing Fusion Digital Marine Class DAmplifier - 1600W 5 Channel (the 6th result shows Boat-tec's price of $71.49  for this item )
 
 2) Screen print Order details for my purchase of 1 Fusion Digital Marine Class DAmplifier - 1600W 5 Channel for which 71.49 (the published price) and $15.28 (the published shipping) on November 4th 2012 at the time of purchase
 
3) E-mailed Amazon confirmation of my order November 4th @7:56 PM  Fusion Digital Marine Class DAmplifier - 1600W 5 Channel for the  published price of 71.49 

4) Documentation of $86.77 (the published price combined with the published shipping) having been debeted from my bank account on 11/06/12

5) Shipping confirmation of Fusion Digital Marine Class DAmplifier - 1600W 5 Channel Sold By Boat-Tec Condition New Paid by MC $86.77  dated Nov 5th 2:01PM
 
6) E-mail documents initiating complaint with Boat-Tec on Nov 8th and their response Stating "  At this time we do not offer the Digital Marine Class D Amplifier - and as we do not offer this product we are not able to ship it to you."

7) Screen shot of Boat-tec web site showing the Fusion Digital Marine Class DAmplifier - 1600W 5 Channel Availability: IN STOCK on Nov 9th 
 
8) Screen shot of Boat-tec web site showing the Fusion Digital Marine Class DAmplifier - 1600W 5 Channel Availability: IN STOCK on Nov 10th
 
9) Screen shot of Boat-tec web site showing the Fusion Digital Marine Class DAmplifier - 1600W 5 Channel Availability: IN STOCK on Nov 11th

10) Screen shot of Boat-tec web site showing the Fusion Digital Marine Class DAmplifier - 1600W 5 Channel Availability: IN STOCK on Nov 12th

11) Screen shot of Boat-tec web site showing the Fusion Digital Marine Class DAmplifier - 1600W 5 Channel Availability: IN STOCK on Nov 13th

12) Screen shot of Boat-tec web site showing the Fusion Digital Marine Class DAmplifier - 1600W 5 Channel Availability: IN STOCK on Nov 23rd

13) Screen shot of Boat-tec web site showing the Fusion Digital Marine Class DAmplifier - 1600W 5 Channel Availability: IN STOCK on Nov 28th

     Physical address of Boat-Tec   Boat-Tec Company, LLC
                                                    1945 NW 18th St
                                                    Pompano Beach, FL 33069
                                                    P: 954.969.1772  F: 954.969.7828 
                                                    info@boat-tec.com

      List of managing Members at Boat-Tec Company, LLC

Boca Raton, FL               William T Huggins                               Managing Member 
Pompano Beach, FL         Shannon Schiner                               Managing Member 
Coral Springs, FL             Global Angler, LLC (Val L Osinski)      Managing Member 

If I have not received my merchandise by Monday December 10th 2012 at 9:30 am papers will be filled with  

Berrien County Small Claims Ct
811 Port St.
Saint Joseph, MI 
49085 

initiating an action naming the managing members as defendants. Once suit has been filed I will be asking the judge to award costs, fees, and damages to my original claim. 

I would hope that you take this opportunity to resolve this issue now and send me my merchandise, in new condition as advertised.

I await your reply. 

This report was posted on Ripoff Report on 11/28/2012 12:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Boat-teccom/internet/Boat-teccom-Took-payment-then-said-no-longer-carried-the-item-although-it-has-been-lis-974789. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

The only one ripping somebody off is Alan Huard

AUTHOR: boat-tec - (United States of America)

This order was placed through Amazon and boat-tec was sent an order to ship for a fusion MSDKIP.  That is the product that was shipped to Alan.  Upon Alan's initial email about the problem he was sent a return label to return the product for a full refund.  To this date, we have not received any product back to issue a refund against.  We are sorry that the Amazon system mismatched the product and are more than happy to refund the sale when we receive the product back at our warehouse.
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