BoatFloat Boat lifts Dan Vinnik Lift is falling apart after 6 MONTHS. Seller NOT honoring warranty. Ponte Vedra Beach, Florida

Mr. Vinnik is calculating the weight of my boat based on some rough measurements he asked me to make. More specifically, how far the waterline is from the top of the float. I sent him these measurements but told him that they were just approximations because the water at my marina is rarely calm.

I sent him these measurements on November 6th and on the 9th he replied:
On May 11, you sent an e-mail in which you stated that the weight of your boat was 6,479# dry to which we added the weight of liquids to total 7,180#.
Unfortunately, your vessel weighs 9,380# per the attached calculation.

How can my boats wet weight be over 2,000 lbs more than what they originally calculated based on the boat manufacturers dry weight specs??

As I stated before I bought the boat new and have not made any additions to it to make it heavier. When I first got the boatfloat and saw that the lift barely raised the hull above the water, I drained all the holding tanks and used up most of the gas to see if it would make a difference. It did not make a noticeable difference at all.

The mechanics statement about the boatfloats design came straight from an email conversation between him and Mr. Vinnik. For some reason Mr. Vinnik himself cc'd this email to me with one of his replies. This is a direct quote from that email:
The top brackets when tightened have no absolute holding or gripping strength as it is merely two straight surfaces squeezing together. This design needs improvement for turbulent rocking Sir.

I originally hired this handyman and his assistant to assemble the boatfloat. I found him on Angieslist and picked him because of all his good reviews there. Mr. Vinnik agreed to personally supervise these guys to assemble the boatfloat. He thought they did a good job so he subsequently hired him as his area repair man.

Nowhere on their website or in the sales contract did it say that they were selling kits. I found that out after I paid a $6,245 deposit and I received a pdf document by email with the assembly instructions. Thats when I voiced my opinion and Mr. Vinnik agreed to personally supervise the assembly. It took the four of us a whole day to put this thing together. I can't imagine how long it would have taken if Mr. Vinnik had not been there to tell us exactly what to do.
In the last email from Mr. Vinnik, dated March 6, 2013, there is a link at the end that takes me to their promotional video, which still states that the boatfloat is quickly delivered and installed.

I NEVER refused to get my boat weighted. I was going to do it last week but Mr. Vinnik said that it had to be done under their supervision. I WILL get it weighted for the arbitration process, and well see if Bayliner lies about their product's specs.

The customer's complaint is false.

Customer, in writing, represented his boat to weigh 6,479 pounds and was sold our 7,500 pound maximum capacity BoatFloat which was the correct size for that weight.

In reality, his boat is 2,200 pounds heavier than the maximum capacity of the lift. The  customer acknowledged in writing in his Sales Agreement  that excess boat weight will void our warranty.

Free assembly supervision was provided by the factory to satisfy his erroneous understanding that we would be delivering a fully assembled lift, notwithstanding the fact that he only paid for a kit (per the Sales Agreement).

We provided warranty service prior to determining the customers' true vessel weight. Problem re-occurred due to excessive weight.

The mechanics alleged statements quoted by customer, if actually made, were those from a handyman that customer had hired from Angie's List to assemble the lift under our Company's supervision. He has no knowledge of our product from any other experience and is not qualified to make design criticism.

Customer refuses to weigh the boat himself and refuses to arbitrate his claims.