• Report: #1140804

Complaint Review: Bob's Furniture

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Tue, April 22, 2014
  • Updated: Tue, April 22, 2014

  • Reported By: Maureen — Massachusetts
Bob's Furniture
Nationwide USA

Bob's Furniture, Guardsman "GOOF PROOF" TOTAL SCAM Nationwide

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I purchased a leather sofa-sleeper couch from Bob's Furniture and bought the 5 year "Goof Proof" protection plan.  The salesperson told me this would cover any accident with my kids no questions asked.

 My 2year old caught a toy on a portion of the leather and tore a 2x2 inch chunk off-- you can see the hole a mile away.  I am within warranty and filed a claim.  After an unusual and mysterious "send us a photo phonecall" I quickly realized that "Goof Proof" is an utter scam.  I got an email back with from an address that does not accept replies rejecting my claim.

 When I found a number and finally reached a person, I was told that the policy covers "a puncture, cut, tear, or rip in leather from a single incident", but they concluded from my photo that not enough "layers" were torn through and therefore the claim is rejected.

 SCAM.  As a consumer I am utterly disgusted with this.  Bob's should be ashamed for selling these policies.


This report was posted on Ripoff Report on 04/22/2014 11:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bobs-Furniture/nationwide/Bobs-Furniture-Guardsman-GOOF-PROOF-TOTAL-SCAM-Nationwide-1140804. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Bob's Furniture

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Wal-Mart.com USA, LLC

Advertisers above have met our
strict standards for business conduct.

Wal-Mart.com USA, LLC


Ripoff Report Legal Directory