- Report: #547000
Report - Rebuttal - Arbitrate
Complaint Review: Boca Java Gourmet Coffee & Tea
Boca Java Gourmet Coffee & Tea730 S. Poweline Road, suite D Deerfield Beach,, Florida United States of America
Boca Java Gourmet Coffee & Tea exhorbitant charge to quit membership Deerfield Beach,, Florida
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After receiving a shipment of 2 lbs of coffee and being charged over $35.00 I tried to cancel membership after paying the invoice for that shipment. I wrote, no answer. I emailed, no answer. Another shipment came and I called the company to find that I had to cancel by phone only. The person on the phone told me I could return the shipment for a refund. I returned the coffee. However, upon opening my credit card bill I find that I was charged $35.94 for the coffee but credited only $2.97. When I called about it, the person stated that there is a $25.00 return fee plus the cost of shipping and so i was only due the $2.97, which means I was charged $33.00 for absolutely nothing. She kept insisting I should have read the fine print and that it states membership fees on the website. What a RIPOFF!!!!!!!!!!!!
Never ever deal with this company.
This report was posted on Ripoff Report on 12/29/2009 02:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Boca-Java-Gourmet-Coffee-Tea/Deerfield-Beach-Florida-33442/Boca-Java-Gourmet-Coffee-Tea-exhorbitant-charge-to-quit-membership-Deerfield-Beach-Fl-547000. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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