- Report: #689395
Report - Rebuttal - Arbitrate
Complaint Review: Bodog
Bodog refuses to issue refund without personal information they did not need to take my money in the first place Internet
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I requested a refund of money paid. After about a month, I received an email stating that I needed to fill out a credit card verification form. This form asks way too many personal questions and I refused to fill it out. After seeing the experience another customer had, I am glad I did.
I called customer service and asked that the money just be placed back onto my credit card. She stated that they could not do that, they only issue checks and had to prove I was the right person. I find this very hard to believe, as I have returned merchandise to online sites before and had my money returned to the credit card used. I have never had this problem with anyone before and find it smells rather fishy.
This report was posted on Ripoff Report on 02/01/2011 09:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bodog/internet/Bodog-refuses-to-issue-refund-without-personal-information-they-did-not-need-to-take-my-m-689395. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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