- Report: #600029
Report - Rebuttal - Arbitrate
Complaint Review: Body Lean 2 - JC Marketing
Body Lean 2 - JC MarketingPO Box 910669,St. George, Utah 84791-0669 St. George, Utah United States of America
Body Lean 2 - JC Marketing Body Lean Slim UNAUTHORIZED CHARGES TO DEBIT CARD FOR PRODUCTS NOT ORDERED NOR RECEIVED St. George, Utah
*Consumer Comment: body lean
*General Comment: body lean
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Body Lean 2/Slim/JC Marketing/CS Center or whatever they are going by today is a scam and a rip-off. They get you to try a product and just pay for shipping, then they used my account information and made unauthorized charges for products I did not order, nor receive. It took 2 days to reach a person by phone and the rep argued with me, blatantly lied, refused to let me speak with a supervisor, if one even exists and refused to refund the money they charged my account.
They claim I had 10 days to cancel the second order, which I never even heard about from the first person I spoke to nor did she mention any automatic shipments or billing. I specifically said only ordering first trial bottle and only paying for shipping on that, no other charges and of course, she confirmed, then did just the opposite and charged my account $159.90. Still haven't seen any shipment in the mail though, not that I want it. My bank wants a fax from them stating is was a mistake before they will charge the company back, but the company has refused! They say when I receive shipment, send back and they will refund, yet its almost 2 weeks now, no shipment but they have charged my bank account twice!
This report was posted on Ripoff Report on 05/04/2010 01:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Body-Lean-2-JC-Marketing/St-George-Utah-84791/Body-Lean-2-JC-Marketing-Body-Lean-Slim-UNAUTHORIZED-CHARGES-TO-DEBIT-CARD-FOR-PRODUCTS-600029. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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