- Report: #188086
Report - Rebuttal - Arbitrate
Complaint Review: Body Of Change LA Fitness
Body Of Change LA FitnessPaul Valley Road Warrington, PA 18976 Warrington, Pennsylvania U.S.A.
Body Of Change LA Fitness ripoff: fraudulent customer service/billing practices Warrington Pennsylvania
*Consumer Suggestion: Body of Change is absolutely a rip off!!
*UPDATE EX-employee responds: Body of Change is extremely un-ethical, its not debatable
*UPDATE EX-employee responds: Response
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Feb '06: reveived charge on credit card. called and waited on hold for 20 min. told that company had changed hands and my records would be searched. Reeived call back confirming that I was not to be charged for Feb, and the problem was resolved.
March '06: received credit for march and charge for Feb. Called and waited on hold, again 20 min. Got shuffled through service reps. Funally told that I cannot fight the charge for Feb b/c they require 30 written notice for cancellation, as stated in contract, and that I have no recourse, but to pay up.
If written notice is required, why did each and every rep tell me that my phone call was sufficient to solve the problem? Sounds like they are intentially misleading me and stringing me along to suck out what money they can. With 52 sessions owed, and a request to use them up, why would I pay for another month's worth? Fraudulent!
This report was posted on Ripoff Report on 04/22/2006 07:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Body-Of-Change-LA-Fitness/Warrington-Pennsylvania-18976/Body-Of-Change-LA-Fitness-ripoff-fraudulent-customer-servicebilling-practices-Warrington-188086. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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