• Report: #233601

Complaint Review: Body Of Change

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  • Submitted: Tue, January 30, 2007
  • Updated: Sun, February 18, 2007

  • Reported By:Roswell Georgia
Body Of Change
3232 Peachtree Street, #A Atlanta, Georgia U.S.A.

Body Of Change Bait-N-Switch Atlanta Georgia

*UPDATE EX-employee responds: Sorry Justin - that is typical

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This company is a classic example of the bait-n-switch technique used by electronic retailers. They get you interested with an ad, but when you come to purchase the product, it is sold out, but not suprisingly they have a similar model for just a little bit more money. The only difference here is that you actually agree to one thing that Body-of-Change is offering, then after they get your money, you don't get what you signed up for, which is illegal and they should be held accountable for it.

Example #1. I was told that if you give 24 hours prior notice of not being able to show up for a training session, it would be re-scheduled an not count against you. However, when my job took me to New Orleans for 1 week, I called and gave my 24 hour notice, but when I returned there was not any documentation that I would not make my appointments.

Example #2. I was told that when I signed up, measurements of my body fat %, weight, and other areas of my body, such as my waist would be taken and noted. This process would continue monthly until my membership was over with me actually seeing results in a journal that my personal trainer was to keep. Also included in this journal would be what I did on the previous workout, i.e. how much weight and how many reps. Still have not had my 2nd measurements taken. When I reported this to management, they assured me that is not acceptable, and it would change. After asking 3 times when it was going to change, I grew tired and called the corporate office, upon which I would talk to a gatekeeper, and was assured for another time that this was not acceptable and a manager from corporate would call be back the following day before close-of-business. This call should be coming any minute, as this was more than 3 months ago.

I have now cancelled my membership according to my contract and received proper documentation in return acknowledging that Body-of-Change received everything. I also would like to mention that I put final payment on my check for half the remaining value of the contract and Body-of-Change cashed it. I have saved everything and hope BOC is not going to continue to charge me, will keep you posted on the next update around the 2nd week of February.

Justin
Roswell, Georgia
U.S.A.

This report was posted on Ripoff Report on 01/30/2007 05:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Body-Of-Change/Atlanta-Georgia-30305/Body-Of-Change-Bait-N-Switch-Atlanta-Georgia-233601. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE EX-employee responds

Sorry Justin - that is typical

AUTHOR: Olden - (U.S.A.)

You are just yet another person to be added to the list of those who have been screwed and wronged by Body Of Change!!

It is a HUGE scam! One thing you can do is SPREAD THE WORD!!!! Tell as many people as you can who belong to LA Fitness and have them tell as many people as they can. Because for every person who gets screwed and cancels their contract there is another unsuspecting soul about to get lied to in order to sign up.

Body Of Change is nothing but a soul-less, evil company - with little pathetic demon losers who kiss corporate's ass running each location!
You should see the two-faced asshole who runs the Perimeter Point location.

The only way they wil lchange what they are doing is A: if a major class action law-suit happens or B: so many people hear about it and the number of people they get to sign up drastically drops!

Sorry for what you went thru - but yo uare NOT alone! It's sad!
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