- Report: #122010
Report - Rebuttal - Arbitrate
Complaint Review: Boehm-Ritter - Nexiderm
Boehm-Ritter - Nexiderm3212 Jefferson St. #424 Napa, California U.S.A.
Boehm-Ritter, Nexiderm SP Rip-off; free trial cancelled and unauthorized charges still made to credit card. Napa California
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The offer stated I would receive a free trial of Nexiderm with only $9.95 S&H charged to my credit card. After 10 day trial period, I could call and cancel the program, and I would receive no further charges.
I called to cancel within the 10 days, after several attempts to get through to the customer service, since they normally just hang up on you. I documented the time and date of the cancellation, but received a credit card bill with $74.95 charge on it.
I called the company today and they told me I had to return the unused portion of the cream to not be charged. The instructions are very deceptive, the customer service people rude and unhelpful, and it's a big rip-off!!!
Don't EVER sign up for Nexiderm! I'm trying to get my money back now, I filed a complaint with the FTC, and I am disputing through my credit card.
This report was posted on Ripoff Report on 12/09/2004 11:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/Boehm-Ritter-Nexiderm/Napa-California-94558/Boehm-Ritter-Nexiderm-SP-Rip-off-free-trial-cancelled-and-unauthorized-charges-still-mad-122010. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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