- Report: #122010
Report - Rebuttal - Arbitrate
Complaint Review: Boehm-Ritter - Nexiderm
Boehm-Ritter - Nexiderm3212 Jefferson St. #424 Napa, California U.S.A.
Boehm-Ritter, Nexiderm SP Rip-off; free trial cancelled and unauthorized charges still made to credit card. Napa California
The offer stated I would receive a free trial of Nexiderm with only $9.95 S&H charged to my credit card. After 10 day trial period, I could call and cancel the program, and I would receive no further charges.
I called to cancel within the 10 days, after several attempts to get through to the customer service, since they normally just hang up on you. I documented the time and date of the cancellation, but received a credit card bill with $74.95 charge on it.
I called the company today and they told me I had to return the unused portion of the cream to not be charged. The instructions are very deceptive, the customer service people rude and unhelpful, and it's a big rip-off!!!
Don't EVER sign up for Nexiderm! I'm trying to get my money back now, I filed a complaint with the FTC, and I am disputing through my credit card.
This report was posted on Ripoff Report on 12/09/2004 11:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/Boehm-Ritter-Nexiderm/Napa-California-94558/Boehm-Ritter-Nexiderm-SP-Rip-off-free-trial-cancelled-and-unauthorized-charges-still-mad-122010. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.